Manager, Media Business Operations

Boston, MA (Hybrid)

$75K/yr – $115K/yrManager5+ years expFull time

Posted 6 days ago

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Job Summary

Own and optimize media financials for a client, leading audits, reconciliations, and vendor contracts while partnering with cross-functional teams to drive efficient media operations.

  • Lead monthly billing reconciliations and audits.
  • Drive process improvements and tool evaluations.

Job Description

Responsibilities

  • Manage, support, and own media financials for the assigned client including monthly billing reconciliations, executing audits, vendor invoice validation, and similar tasks.
  • In partnership with the VP Media Business Operations, meet with client to present updates, identify and triage issues, and develop and implement solutions.
  • Ensure campaigns are properly set up in the system and regularly review campaigns for accuracy and alignment to financial, business, and operational expectations.
  • Serve as a key stakeholder in buying tool evaluations, process rollouts, user subscriptions and tool integrations including preparation of POVs, recommendations, etc.
  • Work with vendors to create solutions that work best to satisfy the needs of agency and our client.
  • Review, negotiate, and manage agency contracts from a business and compliance standpoint in partnership with our legal team.
  • Escalate operational challenges and financial inconsistencies to management and bring well-thought out solutions to the table.
  • Partner with multi-level, cross-functional media teams, finance, accounts payable, legal and leadership to ensure a seamless integration of work.
  • Evaluate, assess, and recommend the most effective financial and operational solutions to satisfy clients' objectives.
  • Maintain a clear and reasonable vision of "next steps" and the "big picture" during meetings or when the parameters of a project changes.

Requirements

  • Bachelor’s degree in finance, business, advertising, marketing, or related field preferred; experience may be substituted.
  • 5+ years of progressively-responsible professional experience supporting media operations and finance in an advertising agency environment.
  • Experience working with specialized tools like Prisma, MediaTools/Guideline, or similar.
  • Extensive experience managing media finance and operations initiatives with a specific focus on budget management and reconciliation.
  • An understanding of media campaigns, planning, and buying in an advertising agency environment.
  • Prior experience managing people and the ability to mentor and guide team members to get the best out of them and drive career growth and development.
  • Prior experience working with and presenting directly to clients.
  • Highly organized with an exceptional attention to detail.
  • Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation.
  • Experience working alongside the financial industry or other regulated industries is a plus.

Preferred

  • Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation.
  • Experience working alongside the financial industry or other regulated industries is a plus.

Benefits

  • Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
Digitas North America logo

Digitas North America

3.9 Glassdoor

Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.

Founded in 1980
Boston, Massachusetts, US
2.8K employees (892 in marketing)
74% recommend to a friend
82% CEO approval

Traffic Signals

Monthly Visitors
67.2K
Traffic Source Mix
Search
42.7%
Direct
42.7%
Referral
6.8%
Social
6.2%
Paid
1.1%

Headcount Trend

Current headcount: ~2.9K

Marketing Team

Marketing Team Size
673 (23% of company)
Median Career Experience
11 years
Median Tenure
3.9 years
Marketing Roles Posted (Last 30 Days)
34

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