Manager, Martech Engineering at Universal Orlando Resort | Orlando, FL

Universal Orlando Resort

Manager, Martech Engineering

Orlando, FL (On-site)

Salary Not AvailableManager8+ years expFull time

Posted 5 months ago

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Job Summary

Delivery leader to guide identity resolution, customer 360, data collaboration, and MarTech platforms; lead engineering teams to on-time, high-quality delivery of integrations and pipelines. Requires 8+ years in technical delivery with 3+ years in leadership, plus hands-on experience with AWS, Snowflake, Adobe Experience Platform, Salesforce Marketing Cloud, and identity solutions. Focuses on architectural alignment and operational excellence.

Job Description

Responsibilities

Provide delivery leadership across identity resolution, customer 360, data collaboration, and MarTech platforms; ensure projects meet architectural and strategic goals.
Partner with architects to design scalable solutions leveraging AWS, Snowflake, Adobe Experience Platform, Salesforce Marketing Cloud, and cleanroom technologies
Provide hands-on technical guidance where needed, leveraging architecture and engineering background in AWS, Snowflake, identity solutions, and Adobe Experience Cloud
Manage engineering teams to ensure high-quality, on-time delivery of integrations, pipelines, identity graph development, and marketing activations
Drive operational excellence for identity and MarTech platforms, ensuring uptime, monitoring, incident management, and real-time updates to leadership
Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
Performs other duties as assigned.

Requirements

Bachelor’s degree in Computer Science/Engineering or in a relevant applied quantitative field is required.
8+ years of experience in technical delivery, with at least 3+ years in a leadership/delivery management role.
Strong background in architecture and engineering of identity and MarTech solutions.
Experience with AWS cloud platforms.
Snowflake data engineering experience.
Hands-on delivery experience across Adobe Experience Platform, Salesforce Marketing Cloud, and identity solutions.
Demonstrated success leading cross-functional teams in Agile/Scrum environments.
Proven track record of delivering large-scale integrations, pipelines, and marketing technology solutions on time and within scope; or equivalent combination of education and experience.

Universal Orlando Resort

For years, we’ve been creating a legacy of unforgettable experiences for our Guests. Our Guests are immersed into the sights and sounds of some of the greatest movies and most legendary stories, and our Team Members are the ones who help make those incredible experiences come alive. Our Team Members realize that delivering world-class service is more than just an expectation... It’s The Universal Way. It’s who we are. It’s what we do. And it’s the reason we strive to be recognized as the number one entertainment destination in the world.As a part of the COMCAST NBCUniversal family, we are as committed as ever to continuing to build spectacular experiences based on the most compelling and dynamic movies, books and TV franchises in the universe. We are poised for growth and success and are focused on the future. Our Team Members not only deliver experiences of a lifetime, they create them! At Universal Orlando ResortTM, we create a balanced and rewarding work environment while encouraging individual growth and development. As a Team Member, we’ll partner with you to help identify your personal goals and provide career guidance. Best of all, it’s our philosophy to always try and promote from within first. Now, what could be more promising than that!It’s a big Universe. Where do you fit in?

Founded in 1990

Orlando, Florida, USA

13K employees (1,923 in marketing)

UniversalOrlandoJobs.com