Manager, Integrated Marketing & Community

Allentown, PA (Unknown)

Salary Not AvailableSenior Level4+ years expFull time

Posted 2 months ago

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Job Summary

Own cross‑team integrated marketing for PPL Center assets, driving fan engagement, event promotion, and community outreach while coordinating with sales, sponsorships, and venue partners to hit revenue goals.

  • Growth/Community: own fan growth, Fandom initiatives, and local outreach across Phantoms and MASL properties.
  • Campaign Execution and Measurement: plan and run digital, social, email, and paid programs, then monitor performance for leadership reporting.
  • Partnership Activation: align with ticket sales and sponsorship teams to activate assets and drive venue-driven revenue.

Job Description

Responsibilities

  • Execute integrated marketing campaigns and advertising initiatives at the local and regional level for all PPL Center assets, including the Phantoms, MASL team, concerts, events, and restaurants
  • Support and help oversee the day-to-day efforts of the Marketing & Community teams, assisting in the coordination of full-time and part-time staff
  • Contribute to the development and execution of digital, social media, email, and paid media strategies across both sports properties and all venue events
  • Assist in bringing marketing strategies to life in collaboration with the Director, VP of Sales & Marketing, and other internal stakeholders
  • Help drive fan engagement initiatives and support efforts to grow “Fandom” for both the Phantoms and MASL brands
  • Work closely with concert and family show promoters to support the successful marketing of events
  • Collaborate with ticket sales and sponsorship teams to support revenue goals and activation of partnership assets across both teams and venue events
  • Assist in the planning and execution of community outreach initiatives, including school programs, appearances, and hospital visits, for both the Phantoms and MASL team
  • Support the launch and brand development of the MASL franchise, helping establish its presence in the Lehigh Valley community
  • Monitor campaign performance and provide insights and reporting to leadership

Requirements

  • Bachelor’s Degree in Marketing, Business, Communications, or related field required
  • 3–5+ years of experience in marketing, preferably in sports, entertainment, or live events
  • Strong understanding of digital, social media, and paid media strategies
  • Demonstrated ability to execute campaigns that drive engagement, awareness, and revenue
  • Community-minded with an appreciation for grassroots marketing efforts
  • Creative thinker with the ability to contribute innovative ideas

Nice to have

  • Knowledge of hockey and/or soccer is a plus
Lehigh Valley Phantoms logo

Lehigh Valley Phantoms

The Lehigh Valley Phantoms are a professional hockey team in Allentown, PA. The Phantoms play their home games at the PPL Center on Hamilton street in downtown Allentown. As the American Hockey league (AHL), affiliate of the Philadelphia Flyers, the Phantoms are entering their 8th season in the Lehigh Valley. Established in 1996, the team has captured two Calder Cup Championships (1998, 2005), two Conference Championships (1998, 2005), two Regular Season Titles (1996-97, 1997-98) and four Division Championships (1996-97, 1997-98, 1998-99, 2003-04, 2017-18). The Phantoms offer family fun and entertainment at an affordable price. Come on out to a game to experience the fast-paced and fun sport of hockey at our state-of-the-art facility, PPL Center. You may even run into the best mascot in the AHL, meLVin!

Founded in 1996
Allentown, Pennsylvania, USA
93 employees (30 in marketing)

Traffic Signals

Monthly Visitors
24.8K
Traffic Source Mix
Search
42.7%
Direct
40.2%
Referral
11.4%
Social
4.9%
Paid
0.7%

Headcount Trend

Current headcount: ~93

Marketing Team

Marketing Team Size
17 (18% of company)

Recent News