Responsibilities

• Execute day‑to‑day publishing across Visa’s owned and digital corporate, internal and news communications channels, ensuring accuracy, consistency, and alignment with content calendars and brand guidelines.
• Manage the newsroom calendar, content workflows, asset coordination, and publishing schedules in partnership with internal stakeholders and agency partners.
• Support quality control across posts, ensuring formatting, tagging, and platform best practices are consistently applied.
• Monitor digital performance across platforms, including audience growth, engagement, reach, and content effectiveness.
• Develop regular performance reporting and dashboards that clearly communicate results, trends, and key takeaways to internal stakeholders.
• Translate quantitative and qualitative data into actionable insights that inform content optimization, planning, and future campaign development.
• Identify patterns in audience behavior and content performance to recommend improvements to timing, formats, and messaging.
• Monitor digital channels for audience engagement, emerging trends, and shifts in brand sentiment.
• Support social listening efforts, identifying relevant conversation themes, risks, or opportunities for engagement.
• Share timely insights and trend observations with cross‑functional partners to inform content planning and decision‑making.