Responsibilities

• Influence and execute corporate communications plans aligned to enterprise strategy and leadership direction, translating messaging and concepts into engaging, well-crafted creative deliverables
• Serve as a trusted communications partner, drafting, editing and managing internal communications including executive messages, employee updates and change-related communications
• Support external communications efforts, ensuring alignment to brand strategy and accuracy, clarity and consistency of messaging across channels
• Manage content calendars and day-to-day communications workflows
• Lead creative execution across content, design, presentations, video and digital assets within established brand guidelines
• Contribute to the establishment of communication frameworks, governance models and brand standards
• Determine meaningful performance metrics for communications and creative initiatives; manage a measurement cadence to ensure visibility and continuous improvement
• Drive strong results from direct reports by providing appropriate work direction, strategic guidance and performance management
• Perform other duties and responsibilities as assigned

Requirements

• Bachelor’s degree in Communications, Marketing, Journalism, Design, or a related field
• 8+ years of experience in corporate communications, brand, or creative roles
• 5+ years of experience leading, coaching and performance‑managing direct reports and cross‑functional or agency partners
• Demonstrated experience managing communications workflows, content calendars and competing priorities
• Proven experience serving as a trusted communications advisor to senior leaders, including executive and sensitive messaging
• Experience leading creative development across multiple formats while adhering to brand standards and governance
• Proven ability to define and apply performance metrics to measure and improve communications and creative effectiveness
• Excellent interpersonal skills and the ability to work with individuals of all professional levels
• Strong writing, editing and storytelling skills

Preferred

• Experience supporting change communications and executive/employee messaging in complex environments
• Working knowledge of digital publishing (e.g., intranet/CMS) and basic HTML
• Proficiency with creative production tools/workflows (e.g., Adobe Creative Suite) and partnering effectively with designers/creative teams
• Experience writing to support organizations in government, nonprofit/education, financial services, and/or student loan industry

Benefits

• Health & wellness benefits: Medical, dental, and vision insurance plan options, with a generous employer subsidy. Company paid life & disability insurance, pre-tax flexible spending accounts and robust wellness programs.
• Financial benefits: Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential, holiday time off, paid time off accrual starting at 20 days/year and commuter subsidy.
• Education benefits: Tuition reimbursement up to $10,500/year for approved programs and student loan payment reimbursement up to $4,800/year. Up to $5,250 of qualifying education benefits can be reimbursed pre-tax.