Responsibilities

• Insights and Analysis: Lead the development of recurring reports, business reviews and ad hoc analyses that drive actionable insights, improving CRM strategies, and enhancing campaign performance across customer retention and acquisition efforts.
• Data Visualization & Storytelling: Ability to translate complex analyses into clear, actionable visualizations and executive-level presentations.
• KPI Tracking and Performance Evaluation: Build and maintain dashboards and syndicated reports that evaluate consumer metrics and campaign KPIs, ensuring stakeholders have the data needed to make informed decisions.
• Strategic Recommendations: Provide clear insights and recommendations to business leaders, forecasting campaign results and suggesting course corrections to meet or exceed business objectives.
• Data-Driven Testing and Methodologies: Design and implement testing methodologies and analytic approaches to answer key business questions, optimizing targeting tactics, and leveraging predictive models for improved campaign outcomes.
• Cross-Functional Collaboration: Partner with internal and external stakeholders to meet business objectives, providing regular reporting and deep-dive analysis on demand while managing expectations and delivering on time.
• Project and Process Management: Manage multiple projects simultaneously, ensuring timely and high-quality deliverables while standardizing analytic processes for efficiency and consistency.

Requirements

• BS/BA in economics, statistics, mathematics, or another quantitative field
• 4+ years of experience in applied analytics, consulting, or similar decision science roles
• Intermediate to advanced proficiency in SQL, BigQuery, or similar querying languages (Python is a plus)
• Strong experience working with relational databases and handling large datasets
• Proficiency in Microsoft Excel and PowerPoint for data analysis and presentation
• Strong communicator with excellent written, verbal, and presentation skills, proficient in active listening, and adept at conveying messages to diverse audiences across various hierarchical levels
• Strong critical thinking, problem-solving skills, and attention to detail
• Ability to work independently and collaboratively in a fast-paced, cross-functional environment
• Detail-oriented, with strong time management skills to thrive in a fast-paced environment and meet deadlines
• A collaborative and flexible approach, with a positive attitude towards teamwork and adaptability

Preferred

• Prior experience working in applied retail analytics
• Prior experience working with cross-border teams (e.g., collaborating across NA/EU teams)
• Experience developing dashboards from scratch (Looker, PBI, Tableau, etc.)

Benefits

• Total Rewards: Benefits/Incentive Information
• In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.
• Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.