Manager, Communications, Community Engagement at Ballad Health | Johnson City, TN

Ballad Health

Manager, Communications, Community Engagement

Johnson City, TN (On-site)

Salary Not AvailableManager5+ years expFull time

Posted 4 months ago

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Job Summary

Own community and government relations storytelling and executive communications for Ballad Health, aligning local outreach with strategy.

Lead stakeholder engagement and tailor messages for local government and civic partners.
Must-have: 5+ years in healthcare communications or government relations.
Standout: Direct collaboration with executives and alignment with organizational messaging.

Job Description

Responsibilities

Stakeholder Communications: Manage and maintain a brand influencer database (local government leaders, civic organizations, community partners) and develop tailored communications to engage these groups.
Storytelling & Content Development: Harvest, write and distribute feature stories that exemplify the Ballad Health mission, highlighting patients, families and team members to strengthen community connection.
Executive Support: Draft professional correspondence on behalf of the CEO and senior leaders to ensure consistent, thoughtful outreach.
Message Development: Write talking points, speeches and presentation materials for executives presenting to local government bodies, civic groups and community organizations.
Community Engagement Tracking: Monitor and track C-suite involvement in community activities to highlight Ballad Health’s engagement and reinforce key strategic messages.
Collaboration: Work closely with communications colleagues to align local government and community outreach with overall organizational messaging and strategic priorities.

Requirements

Bachelor’s degree in communications, public relations, public affairs, journalism or a related field required; Master’s preferred.
5+ years of experience in communications, government relations or community affairs, preferably in healthcare or a similarly complex environment.
Exceptional writing, editing and storytelling skills with the ability to tailor content for diverse audiences.
Demonstrated ability to work with executives and senior leaders on high-visibility communications.
Strong organizational skills with experience managing multiple projects and priorities.
Knowledge of local government and civic processes, with experience cultivating relationships in these areas preferred.
Commitment to Ballad Health’s mission and to serving the communities of the Appalachian Highlands.
Shift: Day
Travel Required: No Travel
City/State: Johnson City, TN

Preferred

Ballad Health

2.9 Glassdoor

Ballad Health is an integrated healthcare system serving 29 counties of Northeast Tennessee, Southwest Virginia, Northwest North Carolina and Southeast Kentucky. Our system was created to improve the health of the people we serve.Ballad Health operates a family of 21 hospitals, including three tertiary medical centers, a dedicated children’s hospital, community hospitals, three critical access hospitals, a behavioral health hospital, an addiction treatment facility, long-term care facilities, home care and hospice services, retail pharmacies, outpatient services and a comprehensive medical management corporation.At Ballad Health, we’re completely invested in our communities because we’re your neighbors, and this is our community, too. We’re here to listen to you and address your unique needs – and we’ll always be accountable.

Founded in 2018

Johnson City, Tennessee, USA

www.balladhealth.org

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