Responsibilities - Gather the research and data needed to formulate tactical plan development and recommendation for client delivery - Ultimate oversight for all day-to-day Commerce budget and billing activity (pacing, Prisma management, draft billing, accuracy of budgets vs. strategy flowcharts) - Presenting recommendations, soliciting feedback, and directing the Analyst(s) to apply client feedback to campaigns - Actively contribute to account strategy including annual budget development, KPIs, partner selection, new tactics, and tracking industry developments - Review paperwork necessary for purchase authorization and ensure vendor counter signature is received - QA all campaign components prior to launch (dayparting, bids, budget, targeting parameters, correct creative) - Recommend campaign adjustments based on performance trends - Client communication over performance amidst competitive landscape - Development and recommendation of optimizations and/or testing plans (e.g. new vendors, new targeting segments, new types of creative to test, new flighting strategy, test and learn agenda) - Responsible for campaign reporting and developing strategic insights with clear actionable items - Responsible for building clear, concise, and cohesive quantitative analyses inclusive of strong data visualization - Lead client status and reporting calls including presentation of reporting - Primary contact for resolving billing discrepancies in partnership with client strategy and billing reconciliation team - Lead client relationship with day to day contact and partner agencies (where applicable) by ensuring a seamless communication process - Responsible for timely response to daily communication regarding campaign level inquiries (client, vendors, internal) - Maintain professional, productive rapport with sales representatives/media vendors - Demonstrate creativity and agility when problem solving prior to elevation to Associate Director - Partner with Associate Director to ensure upcoming deliverables are being proactively addressed - Timely delivery of all work required - Provide direction to Analyst(s) on how to build a new campaign across all Commerce tactics and platforms? Requirements - 3+ years of hands-on account management experience in online advertising with a focus on Commerce - In-depth activation and optimization experience with Amazon and Criteo platforms - 1+ years of demonstrated success in managing and leading people - Deep knowledge of ad serving platforms and online analytic solutions - Mastery of all relevant tools for reporting, analytics, and competitive analysis - Knowledge of statistical methods and testing methodology preferred Nice_to_have - Knowledge of statistical methods and testing methodology preferred Benefits