Responsibilities

• Recruit, onboard, and support participating local businesses throughout the Dallas market
• Serve as the day-to-day relationship manager for participating businesses
• Build and maintain strong relationships with local business owners, community organizations, and strategic partners
• Coordinate distribution of marketing materials and program resources
• Conduct regular partner check-ins and provide ongoing support
• Track onboarding activity, participation, and conversion metrics (sometimes with pictures)
• Prepare weekly program updates and reporting
• Collaborate closely with Eight Percent leadership on program execution and optimization
• Communicate program challenges, opportunities, and market feedback to leadership
• Anticipate, troubleshoot, and problem-solve throughout program execution

Requirements

• 2+ years of account management, field marketing, partnership marketing, community engagement, business development, customer success, or related experience
• Bilingual in English and Spanish required
• Strong existing ties to the Dallas business community preferred
• Experience working with small businesses, chambers of commerce, business associations, community organizations, or telecommunications brands is a plus
• Excellent communication and relationship-building skills
• Strong interpersonal skills
• Active listener with strong written and verbal communication skills
• Highly organized, detail-oriented, and self-motivated
• Ability to multitask while knowing how and when to prioritize
• A proactive approach to problem-solving
• Comfortable working independently in a fast-paced environment
• Microsoft Office proficient (Excel and PowerPoint preferred)
• Reliable transportation and ability to travel locally as needed
• Must own and maintain a personal laptop with reliable internet access

Preferred

• Experience working with small businesses, chambers of commerce, business associations, community organizations, or telecommunications brands is a plus
• Microsoft Office proficient (Excel and PowerPoint preferred)