Live Shopping Moderator (TikTok Live)
USA (Remote)
Posted 2 months ago
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Original Job Description
About Us We are a modern marketing collective built for scale, efficiency, and impact. As the parent company, Agital supports three specialized go-to-market agencies—Go Fish Digital, REQ, and WDG—with shared infrastructure, advanced technology, and deeply experienced people, allowing each brand to do its best work. Go Fish Digital makes the complex simple and the simple powerful by uniting strategy, creative, media, and SEO into one seamless engine for growth. REQ connects storytelling, technology, creativity, and digital strategy so ambitious organizations can own what’s next. WDG designs and builds enterprise web experiences that connect with diverse audiences and help organizations adapt to rapid technological change. Together, we operate as one strong, collaborative ecosystem, backed by smart systems, AI-powered capabilities, and a culture of curiosity, where people can grow their careers while shaping how ambitious brands grow in the world. About Our Team We are a performance-led social commerce team at Go Fish Digital managing TikTok Live streams for fast-growing consumer brands across fashion, wellness, fitness, and food/beverage. We are immediately hiring for a fashion brand, with additional verticals launching soon. Moderators are the engine behind high-performing live shopping streams. About The Role As a Live Shopping Moderator, you operate behind the scenes in real time while the host is live. You Are Responsible For Managing product pins Answering viewer questions rapidly Driving urgency in comments Deploying promotions Monitoring performance metrics Supporting the host in maximizing conversions You must be fast, sales-minded, and highly detail-oriented. Key Responsibilities Pre-Live Review weekly Run of Show (ROS) strategy Log into platform resources 1 hour prior: Desktop streamer app & live dashboard Seller Center Moderator handle Load product set Pre-set eligible promotions (coupons, flash sales, GWP) During Live Pin and rotate products strategically Respond to comments in real time Deploy flash sales, giveaways, engagement tactics Support host with sizing, feature, and FAQ answers Monitor engagement + purchasing trends Push one planned CRM message if available Post-Live Record KPIs within 30 minutes into master tracking doc Screenshot dashboard + send to Slack Upload 1–3 minute screen recording recap Participate in optimization discussions Immediate Vertical: Women’s Fashion You Should Be Comfortable Advising on sizing and fit Speaking confidently about fabrics, styles, and comfort Helping viewers purchase confidently Future Verticals We Will Also Be Moderating Wellness & supplements Fitness products Food & beverage Product knowledge in these categories is a plus. Our Ideal Candidate Extremely fast typer Highly organized and detail-oriented Sales-minded Strong multitasker Comfortable working inside dashboards Loves TikTok Thrives in high-energy environments Thinks in terms of conversion, not just engagement Compensation Competitive hourly base Performance bonus tied to sales Contractor position Remote (strong wifi required) Approx. 15–25 hours/week To Apply Please Submit Resume Short explanation of relevant sales or moderation experience Links to any relevant social or e-commerce work Note which vertical(s) interest you most
Agital is The Impact Agency. We’re an integrated marketing partner serving clients of all sizes and across a variety of industries with services including paid and organic search, social, programmatic, public relations (PR), business consulting, marketing automation, website development, UX design, and more. Our team of digital marketing and holistic strategy experts is nimble, using the latest data sourced from our industry-leading proprietary software paired with decades of experience to achieve measurable growth for our clients. Backed by Trinity Hunt Partners and with offices across the US, Agital offers curated and holistic marketing services to advance clients and help them achieve business goals. For more information, visit agital.com.
