Responsibilities

• Develop, maintain, and actively manage prospect lists, guest cards, waitlists, and follow-up communications.
• Respond promptly to phone, email, website, and social media inquiries.
• Conduct outreach calls and follow-up campaigns to convert prospective residents into applicants.
• Screen applicants according to Housing Alexandria policies and affordable housing program requirements.
• Plan, coordinate, and host leasing events, open houses, and community tours.
• Represent Housing Alexandria at neighborhood events, housing fairs, employer outreach events, and community partner meetings.
• Develop relationships with local employers, community organizations, referral partners, and service providers to increase qualified referrals.
• Identify new outreach opportunities that increase visibility and applicant traffic.
• Manage and maintain the online presence for HALX's communities.
• Ensure property websites, Internet Listing Services (ILS), Google Business Profiles, and online directories remain accurate, current, and visually appealing.

Requirements

• Bachelor's degree in Marketing, Communications, or a related field, or an equivalent combination of education and relevant experience.
• Two or more years of experience in leasing, property management, sales, marketing, hospitality, or customer service.
• Experience managing social media platforms and creating engaging digital content.
• Excellent written and verbal communication skills.
• Strong customer service and relationship-building abilities.
• Organized with excellent time management and follow-through.
• Comfortable learning new technology platforms, including Entrata, Microsoft Office, Canva, and social media management tools.
• Ability to work independently while managing multiple priorities.
• Valid driver's license and reliable transportation.
• Commitment to supporting Housing Alexandria’s mission, values, and commitment to diversity, equity, and inclusion.

Preferred

• Bilingual in English and Spanish.
• Experience in affordable housing, multifamily housing, real estate, hospitality, or nonprofit organizations.
• Experience using Canva, Adobe Express, or similar graphic design software.
• Photography, videography, or basic video editing experience.
• Experience with Google Business Profile, Meta Business Suite, and online advertising platforms.
• Knowledge of Fair Housing principles and affordable housing programs.

Benefits

• Housing Alexandria’s benefits package includes 100% employer-paid individual medical, dental, vision, life, and disability insurance. It also includes up to 5% matching 401(k), gas and phone stipend, parental leave, HSA, tuition assistance, paid networking opportunities, robust paid time off, and more.