Responsibilities

• Be a brand ambassador—greet prospective residents with energy and enthusiasm, providing tours that showcase everything the property has to offer!
• Assist with lease applications and ensure a seamless, efficient process for future residents.
• Utilize CRM to track leads, manage prospect interactions, and ensure a seamless leasing experience from initial inquiry to signed lease.
• Deliver exceptional customer service to both current and prospective residents—be the go-to person for their needs.
• Assist with front desk operations, handling inquiries, answering calls, and responding to emails professionally and promptly.
• Plan and execute engaging resident events that align with the brand.
• Collaborate with the Social Media Intern to align marketing content with leasing and community engagement efforts.
• Ensure the tour path is always on point, creating a standout first impression—if you’ve got an eye for interior design or love a well-curated space, this one’s for you!
• Stay ahead of the competition—shop other properties, track trends, and contribute fresh marketing ideas.
• Work closely with leadership to strategize and overcome roadblocks, ensuring leasing success.

Requirements

• On-site
• Strong communication and interpersonal skills.
• Organized, detail-oriented, and able to juggle multiple tasks.
• Energetic and adaptable, thriving in a fast-paced environment.

Preferred

• Have experience in sales, leasing, hospitality or customer service.
• Have worked as a Brand Ambassador, Leasing Consultant or Administrative Assistant.
• Enjoy social media, marketing and event planning.