Responsibilities

• Translate physician engagement strategy into actionable plans across the Americas, aligning programs with clinical, commercial, and innovation priorities
• Lead execution and continuous improvement of key components of the HCP engagement programs, ensuring all activities adhere to budget, timeline, scope, and regulatory requirements
• Serve as the primary on-site lead for regional and local physician engagement events, ensuring seamless execution and acting as the key point of contact for stakeholders and HCPs
• Oversee onboarding and payment setup for new suppliers, ensuring alignment with company procurement policies
• Responsible for payment tracking and reporting, requesting proof of payments and monthly cross reference checks with HCP’s and business stakeholders across the business
• Manage operational processes related to HCP engagement, including contracts, purchase orders, and payment tracking in partnership with Compliance, Legal, and Finance
• Drive cross-functional alignment with Marketing, Medical Education, Clinical Affairs, and R&D to ensure cohesive and impactful engagement strategies
• Maintain and update HCP databases (including a Master Faculty Workbook and other tracking tools), documentation systems, and engagement records to ensure accuracy and accessibility with strategic deployment of faculty across programs
• Provide guidance and recommendations to senior leaders based on physician feedback, program performance, and in-market experience
• Track and report on key performance metrics for physician engagement, using data to inform recommendations and continuous improvement

Requirements

• 8+ years of experience in HCP engagement, marketing operations, or related roles within a regulated industry (medical device, pharma, biotech preferred)
• Bachelor’s degree in Business Administration, Marketing, Project Management, or related field.
• Combined education and experience will be considered.