IT Project Manager (MarTech & Lead Management Transformation)

Pittsburgh, PA (Remote)

$50/hr – $65/hrSenior Level8+ years expOther

Posted 9 days ago

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Job Summary

Own the end-to-end MarTech modernization program, leading planning, delivery, and governance across lead management transformation and cross-functional initiatives, with strong focus on Agile execution, stakeholder alignment, and integration across Salesforce, MuleSoft, AEP, and Eloqua.

Job Description

Responsibilities

  • Project Leadership Lead end-to-end planning, execution, monitoring, and delivery of the MarTech modernization program. Develop and maintain detailed project plans, milestones, schedules, resource plans, budgets, and risk registers. Drive Agile project delivery, sprint planning, backlog prioritization, release planning, and execution. Manage project scope, timelines, dependencies, issues, risks, and change requests. Business & Technology Coordination Partner with Marketing, Sales Operations, Digital Technology, Data, and Integration teams to ensure successful solution delivery. Coordinate implementation activities across Salesforce, MuleSoft, Adobe Experience Platform (AEP), Oracle Eloqua, and related enterprise applications. Facilitate business requirement gathering, solution reviews, testing, deployment planning, and production readiness. Lead Management Transformation Oversee delivery of capabilities including: Lead capture and ingestion Lead validation and enrichment Lead scoring and qualification Automated lead routing Lead nurturing workflows Third-party lead intake standardization and automation Customer journey visibility and campaign attribution Source attribution and campaign metadata integration Reporting, dashboards, analytics, and KPI tracking SLA monitoring and workflow audit capabilities Data quality governance and operational controls Governance & Stakeholder Management Conduct project governance meetings, steering committee reviews, and executive status reporting. Provide proactive communication on project health, milestones, risks, issues, and mitigation plans. Collaborate with technical architects, development teams, QA, business stakeholders, and vendors. Ensure alignment with organizational project management standards and governance processes. Financial & Resource Management Manage project budgets, forecasts, and expense tracking. Allocate and monitor project resources using Planview. Track project financials, actuals, and resource utilization. Coordinate vendor and cross-functional team deliverables

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field.
  • 8-12+ years of overall IT experience with at least 5 years leading enterprise technology projects.
  • 8+ years of proven experience managing Agile software delivery programs.
  • 5+ years of strong experience delivering enterprise integration and digital transformation initiatives.
  • 3 to 5 years of hands-on experience managing projects involving: Salesforce, MuleSoft, Adobe Experience Platform (AEP), Oracle Eloqua.
  • 1 to 3 years of strong knowledge of lead management, CRM, and marketing automation processes.
  • 1 to 3 years of experience with project governance, RAID management, dependency tracking, and executive reporting.
  • Experience with Planview for resource allocation and expense accounting.
  • Excellent stakeholder management, communication, and leadership skills.

Preferred

  • 3 to 5 years of experience with enterprise MarTech ecosystems and customer engagement platforms.
  • Knowledge of CRM integrations, API-based architectures, and middleware solutions.
  • Experience in marketing operations, lead lifecycle management, and customer journey analytics.
  • Familiarity with reporting platforms and business intelligence solutions.
  • PMP, PRINCE2, Certified Scrum Master (CSM), PMI-ACP, or SAFe certifications are preferred.
  • Experience working in large, global, cross-functional enterprise environments.

Benefits

  • This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits
NTT DATA North America logo

NTT DATA North America

3.8 Glassdoor

NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.

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