Responsibilities

• Community Management & Social Engagement: Support community management across social media platforms by monitoring conversations, engaging with audiences and helping maintain each client's brand voice.
• Content & Digital Communications: Assist with content development, social media publishing and day-to-day digital communications activities across a variety of client programs.
• Research & Trend Monitoring: Monitor social media, digital culture and emerging platform trends, helping identify relevant opportunities and insights for clients and internal teams.
• Team Collaboration & Project Support: Partner with account teams and digital specialists to support project coordination, research and the successful execution of client work.
• Professional Development: Build your knowledge of digital communications, social media strategy and community management while learning from experienced team members and contributing to a collaborative environment.

Requirements

• Currently pursuing or recently completed a degree in communications, marketing, public relations, journalism, digital media or a related field.
• Passion for digital communications, social media and emerging platforms.
• Strong writing and communication skills with an interest in creating engaging digital content.
• Curiosity about social media trends, online communities and digital culture.
• Strong organizational skills with the ability to manage multiple assignments and priorities.
• Experience with Microsoft Office applications.

Preferred

• Familiarity with graphic design tools or content creation platforms is a plus.
• Familiarity with social media monitoring or analytics platforms is a plus.

Benefits

• Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance.
• We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability.
• Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program.
• Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support.
• And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time.
• Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach.
• And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.