Responsibilities

• Be responsible for ensuring the timely delivery for all client commitments across your allocated client(s), which you do through highly-effective, hands-on project management.
• Resolve issues, track progress and marshall resources.
• Along with the client lead and practice lead, prioritize work-streams and deliverables, help to define, set and track all QA, ensuring deliverables are on time, meet high standards, are in brief and in budget.
• Coordinate multiple internal and external meetings, produce meeting notes/action items, provide status updates, performance reports as well as schedule/prepare for QBRs, competitive reports etc.
• Sign off on fee sheets.
• Live our culture code every day!
• Strong external client feedback.
• Strong internal client feedback - from across client teams and practices alike.
• Efficiency metrics increased through resource and SOW optimization.
• QA targets met.

Requirements

• Has 2+ years of project management in a client-centric organization.
• Has a strong knowledge of digital marketing solutions and an understanding of each practice so you can lead multi-product clients.
• Has a huge attention to detail, calm under pressure, logical, solution-focused, highly organized and efficient.
• Has expert proficiency in Monday.com
• Has demonstrable experience in setting & following QA processes.
• Has very strong communication, interpersonal, data analysis and presentation skills.
• Is passionate about doing great work for clients.
• Is super excited about developing others around you in your craft.
• Has a project management qualification.

Benefits

• We hired Brainlabs’ culture code and environment as a benefit in itself (emphasis on growth, experimentation, and data-driven approach)
• Equal opportunity workplace statement can be considered part of company culture
• Diversity-focused hiring environment