In-House Marketing Representative

Williamsburg, VA (On-site)

Salary Not AvailableEntry Level1+ years expFull time

Posted 3 months ago

Job Summary

Drive guest engagement and ownership conversions by greeting visitors, presenting vacation options, and coordinating promotional activities while delivering outstanding concierge service and tracking marketing programs.

  • Owner sales: Promote and book vacation ownership presentations and sale of mini-vacation packages to on-site guests.
  • Guest experience: Provide concierge recommendations and present ownership opportunities to enhance guest satisfaction.
  • Program execution: Assist in implementing and tracking current and future marketing initiatives.

Job Description

Responsibilities

  • Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site owners, guests and visitors.
  • Provide concierge services to guests by recommending local dining experiences and attractions while presenting ownership opportunities.
  • Distribute approved promotional information and providing excellent customer service to all guests while projecting a professional company image.
  • Assist in the implementation and tracking of current and future marketing programs.

Requirements

  • Minimum 1 year proven sales, sales related marketing, concierge, or optional tour and activity sales experience.
  • Intermediate computer proficiency with the ability to learn.
  • Able to work a flexible schedule to include evenings, weekends, and holidays.
  • Ability to stand for long periods of time, with or without accommodation.
  • High School diploma or equivalent.
  • Fluency in English (speak, read and write).

Preferred

  • Thorough understanding of the area with ability to explain activities, restaurants, and destinations throughout the island.

Benefits

  • Day 1 Health Benefits & 401k Enrollment to new employees.
  • Stay at Hilton Hotels/Resorts for as low as $40 per night with the HiltonGO Employee Discount Program.
  • Excellent earnings package including bonus incentives.
  • Outstanding health care options (medical, dental, and vision that encourage preventative care).
  • Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
  • All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
  • Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to your family and friends since HGV allows you to share additional discounted room nights.
  • And so much more!

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

Founded in 1992
Orlando, Florida, USA
14K employees (1,289 in marketing)

Traffic Signals

Monthly Visitors
104.4K
Traffic Source Mix
Search
22%
Direct
51.4%
Referral
17.2%
Social
8.7%
Paid
0.6%

Headcount Trend

Current headcount: ~14.3K

In-House Marketing Representative

Hilton Grand Vacations · Williamsburg, VA · On-site