Responsibilities

• Energetically promote the Ford Blue Advantage brand and effectively communicate its value
• Build and maintain strong relationships with dealerships in assigned market through personal integrity, expertise, and follow-through
• Consult with dealership executive management to evaluate business goals and develop strategies for success
• Provide ongoing program training to management and relevant sales, service, and administrative staff
• Identify process workflow gaps and create solutions and best practices that create customer experiences befitting the Brand and that drive dealership efficiency, sales, and profit
• Guide dealerships by utilizing program analytics, tools, and resources
• Perform administrative duties (visit reporting, action planning, expense reporting, travel planning, etc.) in a timely manner
• Perform other duties as assigned

Requirements

• Automotive operations experience
• Ability to deliver an informative and engaging experience, either in-person or virtually, with excellent facilitation, presentation, and coaching skills
• Ability to engage dealership personnel at all levels and respond to questions/concerns in a positive and timely manner
• Microsoft Office experience (Word, Excel, PowerPoint, Outlook) with demonstrated competency in creating professional presentations
• Superior verbal and written communication skills
• Ability to work well under pressure and meet deadlines
• Must be flexible enough to respond positively to changes in schedule based on client needs
• Commitment to maintain travel schedule of up to 85% of work hours
• Commitment to team culture of collaboration, transparency, and dependability
• Physical Activities, reaching, sitting, driving, standing, stooping, lifting, walking, typing, grasping, talking, hearing, and repetitive motions
• Visual Acuity, close visual acuity to prepare and analyze data, view computer monitors, and read