Hubspot & GTM Systems Manager (Part-Time, Remote) at Knack | USA

Knack

Hubspot & GTM Systems Manager (Part-Time, Remote)

USA (Remote)

Salary Not AvailableMid Level3+ years expPart time

Posted 3 months ago

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Job Summary

Drive HubSpot-centered revenue operations for a remote SaaS role with data hygiene, attribution, and AI-powered automation at the core.

Own HubSpot and Intercom configurations, data hygiene, and lifecycle automation.
Must-have: 3–6 years in RevOps with admin-level HubSpot experience.
Standout: Proven ability to build trusted dashboards for leadership.

Job Description

Responsibilities

HubSpot Administration (Primary Responsibility) - Serve as the day-to-day HubSpot owner
Manage workflows, lifecycle stages, lead scoring, automation, and data hygiene
Improve CRM structure and eliminate technical debt
Ensure clean contact and company data across marketing and sales
Act as the go-to resource for HubSpot best practices
Intercom & Lifecycle Automation - Own Intercom configuration (workflows, custom bots, outbound trial messaging)
Optimize AI-powered support features (Fin, resolution workflows)
Ensure data sync and lifecycle consistency between HubSpot and Intercom
Improve trial-to-paid engagement flows
Reporting & Funnel Visibility - Build and maintain dashboards that leadership trusts

Requirements

3–6 years in RevOps, Marketing Ops, or Growth Ops at a SaaS company
Deep, hands-on HubSpot experience (admin-level)
Experience building dashboards and reporting across multiple systems
Comfortable working cross-functionally in a remote environment
Strong written communicator
High accountability - you show up when you say you will

Preferred

Product-led growth (PLG) SaaS experience
Experience with Intercom workflows and AI-powered features
Experience supporting trial-to-paid reporting
Familiarity with web analytics (GA, Fathom)
Experience using AI tools to improve your workflows

Knack

4.6 Glassdoor

Knack is a peer tutoring strategy enabling higher education institutions to supplement existing academic support services and create a more personalized, equitable, and accessible support experience for every student at scale: from freshman through senior year.Our goal is to empower campuses with 21st-century technology that transforms academic support services into high-impact, skill-building interactions to reach historically underserved students on campus. The vast majority of students that use our technology to book supplemental tutoring on their campus had previously never utilized support services, spotlighting our proven ability to help you reach the underserved populations who typically do not or cannot seek out these retention-oriented services.Knack is an impact-rated social enterprise advised by high-impact practice (HIPs) expert George Kuh. The company has been featured on Inc.com and Forbes, won the 2019 Lumina Prize for Education Innovation, and is backed by well-known educational institutions such as ETS (creators of GRE) and ASU Enterprise Partners.

Founded in 2016

Miami, Florida, USA

1.4K employees

www.joinknack.com

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