Responsibilities

• Driving consistent community presence — churches, senior programs, resource fairs, community centers — and converting those conversations into active cases and caregiver applications
• Hitting weekly outreach activity targets and monthly intake goals.
• Building and owning a community pipeline of organizations, faith communities, social service agencies, and local programs that refer individuals who may benefit from home care
• Recruiting caregivers through direct community engagement — positioning SOHC as the place caregivers actually want to work
• Representing SOHC at community events, health fairs, and resource expos across the Knoxville area and beyond
• Logging every visit, every conversation, every connection in our CRM — with discipline. If it isn't documented, it didn't happen.
• Reporting weekly on outreach activity, new relationships, and pipeline movement — because we measure what we manage

Requirements

• Have a track record — and can prove it. Previous results in community outreach, healthcare navigation, social services, or direct-to-consumer engagement.
• Know how to move people from conversation to action. Not with pressure — with trust, clarity, and follow-through.
• Are embedded in — or deeply committed to — the Tennessee community and understand the families and individuals we serve
• Set a weekly pace and keep it. Self-directed, organized, and accountable without needing a supervisor to drive you
• Operate with unshakeable integrity.

Preferred

• Whatever-it-takes mindset rooted in mission
• Experience in healthcare navigation, social services, or direct-to-consumer engagement (preferred)
• Ability to move people from conversation to action with trust, clarity, and follow-through (preferred)
• Embedded or deep commitment to the Tennessee community

Benefits

• Health insurance
• Mileage reimbursement
• Competitive base salary + performance-based incentives tied to results
• A leadership team that moves fast and closes cases with you — you build the relationship, we handle the rest
• Real growth path in a company that promotes from within and rewards producers
• Paid time off
• 401(k)
• A brand people are proud to be part of