Responsibilities

• Lead web content strategy
• Develop and execute a global web content strategy aligned with DigiCert’s business priorities, brand and audience needs.
• Translate DigiCert’s intelligent trust strategy into clear, connected digital experiences.
• Define content journeys for executive, business, security, and technical audiences across the buying process.
• Partner with Web, UX and SEO to improve site structure, navigation, page hierarchy and content discoverability.
• Connect DigiCert’s corporate narrative with its solutions, products, use cases, resources and calls to action.
• Conduct content audits and use audience, search and performance data to identify gaps and opportunities.
• Establish plans to create, improve, consolidate, repurpose, or retire content.
• Ensure web content supports organic search, AI-powered discovery, accessibility, localization and conversion.
• Build an effective content operation

Requirements

• 8+ years of experience in web content strategy, UX writing, digital content, editorial leadership or a related discipline.
• Experience leading web content for an enterprise technology, cybersecurity, SaaS or similarly complex organization.
• A strong portfolio demonstrating strategic web thinking and exceptional writing.
• Ability to translate technical concepts into clear, compelling content for business and technical audiences.
• Experience planning content around customer journeys and business objectives.
• Working knowledge of information architecture, SEO, digital accessibility, content governance, and conversion principles.
• Experience using analytics, search data, and testing to improve content performance.
• Familiarity with enterprise content-management systems and modern publishing workflows.
• Experience managing writers, editors, agencies, or other contributors.
• A collaborative working style and a record of leading through influence across functions.

Benefits

• Competitive compensation and comprehensive health, dental, and vision coverage
• Retirement savings programs with company matching (401(k) or RRSP)
• Generous paid time off, including holidays, and vacation
• Paid parental leave and family support benefits
• Life and disability coverage
• Flexible spending and health savings options (where applicable)
• Health and wellness support, including gym reimbursement and wellness programs
• Employee Assistance Program with 24/7 confidential support for employees and families
• Education assistance and professional development opportunities
• Access to LinkedIn Learning and continuous learning resources