Responsibilities

• Lead internal, executive and external communications for Chase’s Auto business
• Develop and execute an integrated communications strategy that advances business priorities, supports growth, and reinforces Chase Auto’s leadership in the marketplace.
• Serve as a trusted advisor to the Chase Auto CEO and senior leadership team, providing strategic counsel on executive positioning, organizational messaging, and high-impact communications.
• Lead executive communications, including speeches, town halls, leadership forums, employee engagement initiatives, and thought leadership opportunities.
• Oversee external communications and media relations, proactively shaping the narrative while managing reputational risk and emerging issues with sound judgment and urgency.
• Lead internal communications that inform, inspire, and align employees to the business strategy, culture, and performance objectives.
• Protect and enhance the firm’s reputation by partnering closely with Legal, Compliance, Risk, and other partners to ensure accurate, well-governed, and coordinated messaging.
• Lead, coach, and develop a team of five communicators, fostering a culture of collaboration, accountability, innovation, and operational excellence.
• Partner with communications teams across Consumer & Community Banking and the firm to ensure consistency of messaging and alignment with enterprise priorities.
• Translate complex financial and operational concepts into accessible, compelling narratives for employees, media, dealers, customers, and key stakeholders.
• Oversee agency relationships, campaign execution, and measurement frameworks to evaluate effectiveness and continuously enhance communications impact.

Requirements

• 10+ years of experience in corporate communications, public relations, or related disciplines, including demonstrated leadership responsibility.
• Proven ability to design and implement strategic communications programs that support business objectives and enhance reputation.
• Extensive experience advising senior executives and operating effectively within complex, matrixed organizations.
• Exceptional writing, editing, and verbal communication skills, with the executive presence needed to influence and counsel senior stakeholders.
• Strong people leadership skills with a track record of building, developing, and retaining high-performing teams.
• Excellent judgment and decision-making capabilities, particularly in fast-moving or high-profile situations.
• Ability to manage multiple priorities while maintaining attention to detail and delivering high-quality outcomes.
• High level of professionalism, integrity, and accountability.

Benefits

• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching and more