Head of Communications

USA (Remote)

Salary Not AvailableSenior LevelFull time

Posted 3 months ago

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Job Summary

Drive Cloudbeds’ global communications strategy as chief PR lead, shaping messaging, executive visibility, and industry influence.

  • Own global communications strategy, executive visibility, and industry influence.
  • Must-have: extensive PR experience in hospitality or B2B SaaS with a strong media network.
  • Standout: proven ability to secure high-value speaking engagements and prepare executives for external visibility.

Job Description

Responsibilities

  • Own Cloudbeds’ global communications strategy, spanning PR, thought leadership, executive visibility, and industry influence
  • Define Cloudbeds’ positions on key industry topics, including the role of AI and the future of travel booking, hotel operations, and guest experience
  • Lead all company press releases and major announcements
  • Create and shape thought leadership in collaboration with Content Marketing, including bylines, op-eds, keynote narratives, and industry commentary
  • Act as a spokesperson for Cloudbeds in select media interviews, podcasts, and industry events
  • Proactively identify and secure high-value speaking opportunities for Cloudbeds executives at major global conferences and events
  • Prepare executives for external visibility through messaging frameworks, media training, and presentation coaching
  • Own the development of keynote decks, executive presentations, and event materials in partnership with field marketing
  • Build and maintain strong relationships with journalists, editors, and industry influencers
  • Develop differentiated media pitches that drive meaningful coverage

Requirements

  • Extensive experience in communications, PR, or corporate messaging within hospitality, hotel tech, or adjacent B2B SaaS industries
  • A strong network of hospitality media, industry analysts, hoteliers, consultants, and influencers
  • Deep familiarity with major global hospitality and technology events—and how to maximize executive presence at them
  • Exceptional messaging instincts and the ability to articulate a clear, provocative point of view
  • Excellent writing and verbal communication skills; equally comfortable on stage, on camera, on a podcast, or behind the keyboard
  • Experience partnering closely with senior executives and serving as a trusted communications advisor
  • A self-directed, roll-up-your-sleeves mindset—you’re strategic, but you’re not afraid to do the work

    Benefits

    • Remote First, Remote Always
    • PTO in accordance with local labor requirements
    • Monthly Wellness Fridays - enjoy an extra long weekend every month
    • Full Paid Parental Leave
    • Home office stipend based on country of residency
    • Professional development courses in Cloudbeds University
    • Access to professional development, including manager training, upskilling and knowledge transfer.
    Cloudbeds logo

    Cloudbeds

    3.9 Glassdoor

    More than a PMS, Cloudbeds is hospitality’s only intelligent growth engine — a unified platform trusted by the world’s most ambitious hoteliers across 150 countries. Built to challenge the limits of outdated tech, Cloudbeds connects operations, revenue, distribution, and guest experience in one powerful, intuitive system. The platform is enhanced with Signals, a hospitality AI model giving hoteliers the power to anticipate demand, run smarter operations, and craft more personal, profitable guest journeys at scale.Founded in 2012, Cloudbeds has earned top honors from Hotel Tech Report (Top PMS, Hotel Management System, and Channel Manager, 2021–2025), the World Travel Awards (World’s Best Hotel PMS Solutions Provider, 2022), and Deloitte’s Technology Fast 500 (2024). For more information, visit www.cloudbeds.com.Cloudbeds will never offer employment without a formal interview process, and we will never request your banking details or money transfers of any kind via email or messaging app. Please be aware of scammers impersonating the Cloudbeds team and report any suspicious activity.

    Founded in 2012
    San Diego, California, USA
    728 employees (60 in marketing)
    70% recommend to a friend
    77% CEO approval

    Traffic Signals

    Monthly Visitors
    12.4M
    Monthly Google Ads Budget
    $92.2K
    Traffic Source Mix
    Search
    15.4%
    Direct
    57.4%
    Referral
    26.5%
    Social
    0.3%
    Paid
    0.3%

    Headcount Trend

    Current headcount: ~726

    Marketing Team

    Marketing Team Size
    43 (6% of company)

    Funding

    Total Funding
    $248.4M
    Last Raise
    $150M
    Series D, 4 years ago

    Funding History

    • Nov 2021
      Series D • $150M
    • Mar 2020
      Series C • $82M
    • Mar 2018
      Series Unknown

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