Head of Communications, Business

San Francisco, CA (Unknown)

$387K/yr – $430K/yrSenior Level15+ years expFull time

Posted 7 weeks ago

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Job Summary

Own enterprise comms for a high growth AI platform, turning complex capabilities into credible narratives for executives and enterprise buyers while driving industry media and press coverage.

  • Enterprise narrative ownership: Shape messaging and storytelling across earned, owned, and social channels to influence CIO/CTO and line-of-business buyers.
  • Executive advisory and alignment: Partner with senior leaders and GTM teams to position OpenAI in industry conversations and co-create launches and campaigns.
  • Team build and scale: Define social and content capabilities under a cohesive comms strategy and drive high quality storytelling that publicizes real-world impact across regions.

Job Description

Responsibilities

  • Lead communications strategy for OpenAI’s B2B business, shaping how we communicate value to customers, partners, and the broader market across industries
  • Own press narrative and media engagement, building and maintaining strong relationships with top-tier business, technology, and trade press, and proactively driving coverage that advances OpenAI’s enterprise positioning
  • Translate complex product and platform capabilities into clear, credible enterprise narratives that resonate with technical buyers, executives, and decision-makers
  • Operate within a pod-based model, partnering closely with other comms leads and marketing counterparts to deliver a unified, coordinated marcomms strategy for your area
  • Ensure tight alignment with Marketing, co-developing integrated campaigns, launches, and storytelling that span earned, owned, and social channels
  • Advise senior leadership, including the CMO (Business), CRO, and other senior Business leadership, on positioning, messaging, and how to proactively shape industry conversations
  • Build and scale the function, including hiring or structuring support across social, content, and programmatic communications as needed
  • Drive proactive storytelling, increasing the volume and consistency of high-quality, positive narratives about how OpenAI is transforming work and business
  • Partner deeply with customers and GTM teams to bring real-world use cases and impact to life across industries and regions

Requirements

  • 15+ years of communications experience, with deep expertise in enterprise / B2B communications in high-growth technology environments
  • Strong press instincts and relationships, with a track record of shaping narratives and landing impactful coverage with business and industry media
  • Experience engaging enterprise stakeholders, including CIOs, CTOs, developers, and line-of-business leaders, with the ability to tailor messaging across segments
  • Demonstrated ability to operate as a strategic advisor to senior executives, not just an executor of comms plans
  • Experience working in highly cross-functional, matrixed organizations, with strong instincts for alignment across product, GTM, and marketing
  • Ability to build and scale teams, including structuring complementary capabilities such as social and content under a broader comms strategy
  • Sound judgment in high-velocity, high-scrutiny environments, with the ability to prioritize, triage, and lead through ambiguity
  • Balance of strategic thinking and execution, with a bias toward action and measurable impact
OpenAI logo

OpenAI

4.4 Glassdoor

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first — ahead of profit.To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership.At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Founded in 2015
San Francisco, California, USA
9.9K employees (629 in marketing)
91% recommend to a friend
100% CEO approval

Traffic Signals

Monthly Visitors
266.3M
Monthly Google Ads Budget
$2M
Traffic Source Mix
Search
52.5%
Direct
37.3%
Referral
9.4%
Social
0.5%
Paid
0.3%

Headcount Trend

Current headcount: ~9.9K

Marketing Team

Marketing Team Size
429 (4% of company)
Median Career Experience
13 years
Median Tenure
1.1 years
Marketing Roles Posted (Last 30 Days)
13

Funding

Total Funding
$189B
Last Raise
$110B
Corporate Round, 17 days ago

Funding History

  • Feb 2026
    Corporate Round • $110B
  • Dec 2025
    Corporate Round • $1B
  • Oct 2025
    Secondary Market • $6.6B

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