Head of Brand Operations at Spicy Products | Wheaton, IL | $100K/yr – $150K/yr

Head of Brand Operations

Wheaton, IL (Hybrid)

$100K/yr – $150K/yrSenior Level5+ years expFull time

Posted 5 weeks ago

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Job Summary

Own the P&L and marketplace strategy across our products and channels while driving pricing and promotion decisions. Build and sustain an SOPs driven operating system, own the product master data, and scale with a cross-functional team. Lead launches and channel expansion from Amazon to new marketplaces, coordinating partners to surface blockers early.

Own the brand P&L and pricing strategy to protect margin and win the Buy Box
Build and lead the team with an SOP-driven operating system and single source of truth for product data
Drive launches and marketplace expansion with cross-functional coordination and blocker surfacing

Job Description

Responsibilities

Own the P&L and margin; you set pricing, repricing, and promotion strategy, win the Buy Box on exclusive rights products, and identify/reported unauthorized sellers.
Review product profitability on a regular cadence and fix or discontinue underperformers; own inventory planning to stay in stock on best sellers while avoiding overstock and aged inventory.
Build and lead the team and operating system; hire, manage, and develop catalog, advertising, creative, and operations; maintain SOPs and the company’s product master data as the single source of truth to scale reliably.
Grow the brands through launches and new channels; deliver launches on schedule, expand to Walmart, TikTok Shop, and future channels, and surface blockers before delays.

Requirements

5+ years running operations and owning commercial outcomes at a brand selling on Amazon, an accelerator, or an agency
A track record of owning a P&L at a brand selling on Amazon, or at an accelerator or agency
Proven people leadership, including hiring, managing, and developing a team
Deep Amazon Seller Central expertise across Buy Box, FBA, pricing and repricing, reimbursements, account health, advertising, SEO, and promotions
Strong command of inventory management and demand planning
A documentation mindset; you build SOPs and operating manuals as a habit
An ownership mentality; you take full responsibility for the outcomes of your role, bring solutions, and follow through
Fluent with AI tools and use them daily to work faster and more effectively
Advanced proficiency with Excel, project management software such as Asana, ClickUp, Monday, or Notion, and managing data across multiple systems
Strong attention to detail with exceptional follow-through
Strong written and verbal communication
A resourceful problem-solver who proposes solutions, not just problems

Preferred

Ideal experience: A track record of building something from nothing; turning ambiguity into structure and creating systems where none existed, thriving in environments with an unwritten playbook