Responsibilities

• Diagnose and prioritize across the full revenue funnel — lead routing, pipeline execution, retention, and growth
• Triage daily asks from the sales team while managing longer-term roadmap projects in parallel
• Form a clear, defended POV on what to build first and why it matters to the business
• Build tools using Claude, AI agents, and automation — solutions should be agent-led, not workflow-dependent
• Contribute features to tools owned by the engineering team, working directly alongside them
• Test automations, resolve technical issues, and iterate based on what the data shows
• Embed with GTM teams by meeting regularly with Sales and CS teams to surface emerging needs as strategy evolves
• Translate those needs into a prioritized backlog and work through it systematically
• Know when a process should stay team-specific vs. align with global systems — and bring teams along when it's the latter
• Tie every project to a revenue or net dollar retention goal

Requirements

• 5–7+ years in GTM Operations, Revenue Operations, or GTM Product/Program Management
• Demonstrated systems thinking — you connect tools, teams, and workflows into something that works end-to-end
• Actively uses AI tools (including Claude or similar) to build, automate, and solve problems in your current work
• Strong data literacy — you can build a spreadsheet, read a dashboard, and tell the story the numbers are telling
• A track record of owning projects fully: scoping, prioritizing, shipping, diagnosing, and iterating
• Salesforce exposure — you don't need to be an admin, but you've used it and can pick it up fast

Preferred

• Experience at a hyper-growth scale-up
• Exposure to consumption-based revenue models — tick-rate dynamics, seasonality, and undefined contract baselines rather than defined SaaS contract terms

Benefits

• Hybrid flexibility — We're in NYC's Flatiron District and our team is in 3x a week!
• Full health coverage — Comprehensive medical, dental, and vision insurance.
• 401(k) with matching — We invest in your future, not just your output.
• Unlimited PTO — Take the time you need. We measure results, not hours.
• Parental leave — Paid leave for all parents.
• Annual offsite — The whole team, once a year, somewhere worth the trip.