Responsibilities

• Drives the process and details, and develops tactical plans. Forecasts budgets.
• Finances: Develops and administers clients’ budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates.
• Raises client awareness as to when changes in client direction affect estimates.
• Thorough knowledge of contract and its implications.
• Sound decision making regarding hours dedicated to jobs, what to prioritize.
• Thorough knowledge of all basic financial tools necessary to account management.
• Contributes to the revenue and forecasts of the brand.
• Trouble shoot: Solution oriented. Knows when things might get off track in agency operations.
• Uses experience and judgment to proactively solve for potential problems before they get too big.
• Ability to solve client issues, independently moderate conflicts and influence management decisions
• Leadership: Takes on wider, informal leadership responsibilities within the agency. Exhibits strong leadership internally and externally. Exhibits solid judgment.
• Management: team leader, provides clear and fair direction & feedback to junior account staff
• Builds and maintains positive, lasting client relationships with multiple or mid-level clients. Ensures high quality agency output.

Requirements

• Bachelors degree required
• 8+ years experience

Preferred

• Experience in healthcare communications environment preferred
• Basic knowledge of at least one other category, and another audience

Benefits

• medical coverage
• dental
• vision
• disability
• 401K
• parantal and family care leave
• family forming assistance
• tuition reimbursement
• flexible time off