Global Social Listening & Insights Manager

New York City, NY (On-site)

$165K/yr – $185K/yrSenior LevelFull time

Posted 7 days ago

Job Summary

Own and drive social listening, insights, and cultural trend work streams to shape brand marketing strategy, working across Strategy, Creative, Brand, and external partners to deliver data-driven learnings and compelling storytelling for executives.

  • Own and communicate data-driven learnings to stakeholders
  • Collaborate across Strategy, Creative, Brand and external partners
  • Identify opportunities from social and cultural trends to inform campaigns

Job Description

Responsibilities

  • Social Listening Analysis: Monitor and track social media conversations, identifying opportunities and trends that impact our brands and industry
  • Social Insights Generation: Synthesize social listening and digital analytics learnings and deliver actionable insights that can impact brand marketing activity
  • Cultural Trend Identification: Monitor and report on cultural trends driving engagement across social platforms
  • Category Analysis: Alongside traditional Insights team, monitor alcohol category developments across social & traditional media, identifying shifts in consumer and brand behavior & dynamics
  • Traditional Media/PR Tracking: Analyze and report on PR and earned media performance for ABI and its brands using media monitoring tools
  • Cross-Functional Collaboration: Work seamlessly with internal team members across Strategy, Creative, and Brand, as well as with external partners
  • Data Storytelling: Generate clear and concise learnings from social tools with a strong ability to communicate with key stakeholders
  • Tools Optimization: Ensure mastery of social listening and analytics tools suite while actively monitoring the landscape for potential improvements
  • Benchmarking: Conduct regular industry and competitive analysis to provide context and insights into marketing strategies

Requirements

  • Bachelor’s degree in marketing, communications, data analytics, or related field
  • Proficiency with social listening platforms and social media management tools (i.e. Brandwatch, Emplifi, CreatorIQ)
  • Proficiency with traditional media/PR tracking tools (i.e. Cision, TalkWalker, Meltwater)
  • Strong data interpretation and visualization skills
  • Experience with advertising and creative campaign measurement
  • Strong analytical and critical-thinking abilities
  • Strong storytelling and presentation skills with C-Suite level stakeholders
  • Deep fluency in today’s culture and shifting media behaviors
  • Ability to communicate data-driven insights
  • Curiosity and adaptability to navigate fast-evolving digital landscape

Benefits

  • Total Rewards package including: medical and dental coverage, fertility benefits, 401k match, parental leave, and paid time off
  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs

Salaries

Posted range

$165K/yr – $185K/yr

Taken straight from the job posting.

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Global Social Listening & Insights Manager

AB InBev | Growth Group · New York City, NY · On-site