Responsibilities

• Submit MDF claims across multiple partner portals including NVIDIA, Cloudflare, HPE, Microsoft, and other strategic partners
• Gather and organize proof-of-performance materials from Field Marketing such as invoices, attendee lists, photos, agendas, and event recaps.
• Track claim status from submission to approval to payment
• Maintain a centralized claim log with submission dates, amounts, statuses, and confirmation numbers
• Coordinate with Finance to route invoices and reconcile incoming payments
• Flag approaching deadlines and missing documentation before they put funds at risk
• Build working knowledge of each partner's portal requirements, claim windows, and submission formats
• Resolve claim questions and escalate stuck submissions with partner reps
• Book flights, hotels, ground transportation, and parking for marquee events and client travel
• Manage Uber, Lyft, and other ride-share reservations for client and team movement on-site

Requirements

• Must be based in the United States
• 1–3 years in marketing operations, partner operations, event coordination, sales operations, or administrative support
• Experience with Salesforce or similar CRM platforms preferred
• Experience navigating vendor, partner, or rebate portals preferred
• Experience booking travel and managing event logistics preferred
• Bachelor's degree preferred but not required

Preferred

• Salesforce or similar CRM platforms
• Experience navigating vendor, partner, or rebate portals
• Experience booking travel and managing event logistics
• Bachelor's degree

Benefits

• Unlimited Paid Time Off (PTO)
• Paid Parental Leave
• Company-funded 401k contributions
• 100% employer-covered health insurance plans
• Transparent culture with consistent feedback and coaching
• High-performing, collaborative team environment