Responsibilities

• Builds and maintains positive relationships with new and existing dealer clients
• Conducts up to three (3) one-hour dealership consultations each day, providing data analysis and continuous improvement recommendations on marketing creative, offers, and cadence
• Partners with designated OEM field representatives to coordinate marketing improvements and facilitates joint dealership consultations.
• Understands and drives key performance indicator (KPI) improvement
• Examines client performance (reporting, direct observation, etc.) to identify areas of opportunity for improvement within the fixed operations
• Proactively communicate to clients (up to Dealer Principal / General Manager levels). Establishes and maintains a solid business relationship with dealership personnel
• Effectively communicates OEM program’s value proposition and aligns it with the dealers’ goals
• Strategizes aftersales marketing performance and solutions
• Identifies and recommends program changes and marketing strategies
• Maintains ongoing communication with different levels of dealership management at assigned dealership locations

Requirements

• Bachelor’s Degree in Business (automotive or marketing preferred) or equivalent work experience
• Qualified candidates should have 5+ years of automotive / marketing experience
• Ability to drive and/or fly to assigned dealership locations, spend up to 75% of overnights in hotels, and maintain valid driver’s license
• Ability to develop relationships with key decision-makers
• Build relationships with both internal and external customers
• Identify, qualify, and resolve customer objections, problems, and needs in a diplomatic manner
• Develop strategies, action plans, and metrics to monitor results
• Effectively communicate ideas, challenges, and solutions
• Communicate and give presentations in front of groups
• Effectively convey processes and training

Preferred

• Multi-task, prioritize, organize, and coordinate projects to meet simultaneous deadlines
• Work autonomously with minimal supervision and under continual deadline pressure
• Work effectively in both a team and individual setting
• Use a variety of computer programs to track results (Salesforce.com, Word, Excel, Email, Internet, etc.)

Benefits

• health/vision/dental insurance
• 401(k)
• stock options
• Healthcare & Dependent Flexible Spending Accounts
• vacation
• sick
• personal days
• positive activism days
• paid parental leave
• disability benefits