FALL 2026: SOCIAL SHARKS COMMUNITY MANAGER CO-OP, SOCIAL MEDIA & ONLINE ENGAGEMENT (JULY TO DECEMBER) at SharkNinja France | Needham, MA | $27/hr – $35/hr

SharkNinja France

FALL 2026: SOCIAL SHARKS COMMUNITY MANAGER CO-OP, SOCIAL MEDIA & ONLINE ENGAGEMENT (JULY TO DECEMBER)

Needham, MA (Hybrid)

$27/hr – $35/hrIntern/New GradVolunteer

Posted 6 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own community health and advocacy by building and maintaining a vibrant online audience, turning feedback into product and messaging refinements, and turning members into brand advocates.

Community Ownership: Define and execute engagement across social, forums, and groups to grow participation and loyalty.
Feedback-to-Action: Monitor sentiment, surface insights to product and marketing, and advocate for community needs.
Content and Partnerships: Create prompts for engagement and cultivate influencers, user stories, and testimonials to amplify impact.

Job Description

Be the primary liaison between the brand and a growing online community, nurturing relationships and shaping a positive environment.
Implement a community engagement strategy across social, forums and groups to drive participation.
Monitor feedback and respond timely, representing the brand voice and values.
Cultivate relationships with community members, influencers and advocates to drive loyalty.
Create and curate engaging content to stimulate interaction and participation.
Collaborate with marketing, support and product to feed insights from the community and advocate needs.
Identify opportunities for user generated content, testimonials and case studies.
Track community trends, sentiment and engagement to measure program impact and guide strategy.
Stay informed on industry trends and best practices in community management and social media.
Balance independent work with cross functional teamwork in a fast paced environment.

Education: current student in third year or beyond of a bachelor’s, or enrolled in a master’s, or graduated within the past year.
Full-time 40 hour per week with minimum 3 days onsite in Needham, MA.
Excellent written and verbal communication for diverse audiences.
Strong interpersonal skills and empathy to address concerns diplomatically.
Proficiency in social media management and analytics tools.
Creative thinking and proactive problem solving.
Genuine interest in building relationships and community engagement.
Ability to work independently and collaboratively in a fast paced environment.
Ability to communicate effectively with management and adapt to different styles.
Embodies SharkNinja success drivers: no delays, progress over perfection, details matter, winning is a team sport, and impactful communication.

Medical insurance and HSA with company contribution; sick time; holidays; product discounts; product testing opportunities; referral bonuses.
Competitive health insurance; retirement plans; paid time off; employee stock purchase options; wellness programs; product discounts.

SharkNinja France

Pour Shark Ninja l'objectif principal est d'avoir un impact positif sur nos clients du monde entier dans leur expérience quotidienne.Nous mettons tout en œuvre afin de pouvoir fournir à nos consommateurs des produits 5 étoiles qui faciliteront leur vie de tous les jours.La passion et l'innovation sont les 2 principes fondamentaux qui nous animent.Pour participer au succès de cette entreprise nous recherchons des personnes exceptionnelles qui seront les artisans de nos futurs grands projets.Le travail d'équipe est un concept essentiel chez SharkNinja et nous mettons tout en œuvre afin que chaque individu tire le meilleur de lui-même, repousse ses limites, soit créatif et pense à l'impensable.Avec la croissance explosive que nous connaissons, nous recherchons des personnes ultra motivées pour nous accompagner dans ce passionnant voyage.Voire grand, agir rapidement et faire rayonner notre entreprise, êtes-vous prêt à relever le défi ?

6 employees (2 in marketing)

www.sharkninja.com