External Communications Vice President

Wilmington, DE (Unknown)

$124K/yr – $185K/yrSenior Level7+ years expFull time

Posted 6 weeks ago

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Job Summary

Own media relations across national, trade, and regional levels to shape external narratives for consumers, agents, and opinion leaders, while coaching Chase leaders into visible spokespeople.

  • Media strategy and executive counsel: lead campaigns, prep executives, and craft talking points for multiple channels
  • Campaign orchestration: run surround-sound PR programs across chase.com, social, branches, and multicultural media
  • Reputation stewardship: protect and enhance the firm externally and inside the company; oversee agency performance

Job Description

Responsibilities

  • Tell Home Lending's story, and support the creation of impactful communications to reach key audiences, including consumers, real estate agents, and industry-related opinion leaders.
  • Develop, present and execute surround-sound communications/public relations campaigns that lead business results, leveraging all channels (chase.com, social media, branches, etc.) to tell a holistic story.
  • Execute on the media relations strategy at national, trade, and regional levels, and with multicultural media. Serve as a spokesperson for Home Lending.
  • Craft talking points, news releases, backgrounders and other collateral materials in support of the company's media relations program.
  • Provide strategic communications counsel to Chase executives and managers, supporting them as spokespeople and thought leaders through prep, speaker briefs, messaging, etc.
  • Protect and enhance the reputation of the firm – both externally and among employees.
  • Manage PR agency on campaign execution and measurement.

Requirements

  • 7+ years of experience in a PR, marketing or journalism role
  • Proven experience in media relations, and proactively executing public relations campaigns that resulted in positive press coverage
  • Experience with earned, paid and social media Public Relations tactics; subject matter expertise on lifestyle press and consumer PR
  • Some domestic travel will be required
  • Superior writing and editing skills
  • Strong ability to multi-task - manage multiple stories/communications/plans simultaneously
  • Outstanding interpersonal skills. Ability to interface with senior management and work well with colleagues across businesses and functions.
  • Collaborative team player with negotiation and influencing skills
  • Fluency across social media and other multi-media channels
  • Must be able to demonstrate speed, flexibility and adaptability. We need a go-getter with the ability to deliver on tight deadlines – and sometimes outside traditional business hours.
  • Excellent executive presence and presentation skills; experience creating multimedia content, such as video and podcasts; advanced PowerPoint skills with demonstrated expertise telling a story visually

Preferred

  • Experience working in a large company
  • Understanding of Public Affairs

Benefits

  • We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
  • These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
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JPMorganChase

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With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms© 2024 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans.

New York, New York, USA
219K employees (4,490 in marketing)
81% recommend to a friend
89% CEO approval

Traffic Signals

Monthly Visitors
2.3M
Traffic Source Mix
Search
32.4%
Direct
41.2%
Referral
25.5%
Social
0.4%
Paid
0.4%

Headcount Trend

Current headcount: ~218.8K

Marketing Team

Marketing Team Size
2,953 (1% of company)
Median Career Experience
25 years
Median Tenure
8.6 years
Marketing Roles Posted (Last 30 Days)
52

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