Responsibilities

• Lead and mentor a small pod of Experience Designers (2-3) and elevate craft, systems thinking, and platform fluency.
• Remain production-fluent and contribute to execution when needed, guiding work across motion-informed banner ecosystems and modular email systems.
• Translate brand guidelines into scalable executions and apply motion literacy to ensure animation and interactive behaviors are purposeful and feasible.
• Balance creative ambition with technical feasibility and regulatory guardrails, ensuring clean handoffs to development and deployment teams.
• Collaborate with Project Operations to align scope, budget, and timeline, advocating for appropriate resource allocation and clear boundaries to protect margin.
• Uphold standards of system-aware, reuse-driven design and review outputs for consistency, clarity, and craft across modular and motion-based environments.
• Partner with Brand and Strategy SMEs to ensure alignment between message, experience, and performance goals, while advocating for Experience Design methodologies across the agency ecosystem

Requirements

• Experience within pharmaceutical or highly regulated industries
• Familiarity with Google Campaign Manager and Google Studio
• Experience with email CMS and low-code email builders
• Experience contributing to or governing design systems
• Basic understanding of HTML/CSS as it relates to email or banner production
• Experience optimizing creative for performance marketing objectives
• Bachelor’s degree in Design, Digital Media, Human-Computer Interaction, or related field (or equivalent professional experience)
• 8–10 years of experience in digital design, including leadership and direct management experience
• Demonstrated expertise in email and/or media banner ecosystems
• Experience working within modular, component-based design systems

Preferred

• Experience mentoring or leading design teams
• Strong stakeholder communication skills
• Cross-functional collaboration experience across Brand, Strategy, Development, and Project Management