Executive Director, Client Investment Lead

New York, USA (Hybrid)

$150K/yr – $250K/yrSenior Level12+ years expFull time

Posted 4 months ago

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Job Summary

Drive performance media strategy and leadership for Hearts & Science, coordinating clients, internal teams, and partners to maximize ROI.

  • Own performance media activation and cross-agency collaboration for client programs.
  • Must-have: 12+ years of media experience with agency or consulting background.
  • Standout: proven leadership transforming teams and delivering high-impact media programs.

Job Description

Responsibilities

  • Strategic & Functional Skills
  • Serve as the key point of contact for the client/s, internal Hearts and Science teams, creative agencies, OMG center and external media/data partners to drive integration, delivery and best in class performance media activation
  • Develop, own and expand relationships with internal and cross agency partners as well as key strategic partners (Google, Amazon, Meta etc.) to drive excellence in performance and overall program management
  • Operate as a performance media subject matter expert within the organization to ensure teams and processes are operating at a high standard, employing best practice, and maintaining expertise
  • Work closely with Strategy, Marketing Science and Analytics to ideate on innovation and capability development in the performance media space
  • Continually monitor the landscape for new partners and technologies that can be acquired or deployed to up level media capabilities
  • Advocate for data-driven decision making by leveraging multiple data sources from tech stack, external partners and internal resources to increase customer acquisition and engagement
  • Understand the client’s marketing platform tools, capabilities, and data in order to advise on ways to better leverage them to drive ROI
  • Operate as a transformation agent for clients to improve their digital and performance media strategy and execution
  • Drive innovation in the areas of custom algorithms powered by machine learning, voice, and new technology media areas
  • Foster a culture of continual learning, ensuring direct team members feel strong leadership support a respective environment, challenged and on the edge of performance media practices

Requirements

  • 12+ years of media experience, preferably at an agency or consulting agency
  • Track record for successfully driving digital customer growth and revenue across paid media platforms for B2C and B2B brands
  • Demonstrated ability to develop and drive strategic media plans for large, complex organizations
  • Strong people leader, guiding a team through change and transformation, with an eye on talent development, capability building, and culture
  • Track record of building and developing high performing teams
  • Proven experience using data analytics to provide greater customer insight, drive innovation and improve efficiency and productivity
  • Demonstrated the necessary functional and technical knowledge and skills to deliver in this role
  • Strong project management and interpersonal skills, with ability to take initiative in a challenging, fast-paced environment of multiple priorities
  • Magnetic for clients with the capability to lead them through transformation
  • Creative problem solver with an entrepreneurial spirit

Preferred

  • health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits.

Benefits

  • health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits.

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