Executive Director, Client Investment Lead

New York City, NY (Hybrid)

$150K/yr – $275K/yrSenior Level12+ years expFull time

Posted 6 hrs ago

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Job Summary

Own and drive performance media strategy and client partnerships, acting as a subject-matter expert while leading transformation, data-driven optimization, and innovative capability development across multiple agencies, partners and platforms.

  • Lead cross‑functional teams and manage strategic client relationships.
  • Advise on data, tech, and partner innovations to elevate media performance.

Job Description

Responsibilities

  • Strategic & Functional Skills Serve as the key point of contact for the client/s, internal Hearts and Science teams, creative agencies, OMG center and external media/data partners to drive integration, delivery and best in class performance media activation
  • Develop, own and expand relationships with internal and cross agency partners as well as key strategic partners (Google, Amazon, Meta etc.) to drive excellence in performance and overall program management
  • Operate as a performance media subject matter expert within the organization to ensure teams and processes are operating at a high standard, employing best practice, and maintaining expertise
  • Work closely with Strategy, Marketing Science and Analytics to ideate on innovation and capability development in the performance media space
  • Continually monitor the landscape for new partners and technologies that can be acquired or deployed to up level media capabilities
  • Advocate for data-driven decision making by leveraging multiple data sources from tech stack, external partners and internal resources to increase customer acquisition and engagement
  • Understand the client’s marketing platform tools, capabilities, and data in order to advise on ways to better leverage them to drive ROI
  • Operate as a transformation agent for clients to improve their digital and performance media strategy and execution
  • Drive innovation in the areas of custom algorithms powered by machine learning, voice, and new technology media areas
  • Foster a culture of continual learning, ensuring direct team members feel strong leadership support a respective environment, challenged and on the edge of performance media practices

Requirements

  • 12+ years of media experience, preferably at an agency or consulting agency
  • Track record for successfully driving digital customer growth and revenue across paid media platforms for B2C and B2B brands
  • Demonstrated ability to develop and drive strategic media plans for large, complex organizations
  • Strong people leader, guiding a team through change and transformation, with an eye on talent development, capability building, and culture
  • Track record of building and developing high performing teams
  • Proven experience using data analytics to provide greater customer insight, drive innovation and improve efficiency and productivity
  • Demonstrated the necessary functional and technical knowledge and skills to deliver in this role
  • Strong project management and interpersonal skills, with ability to take initiative in a challenging, fast-paced environment of multiple priorities
  • Magnetic for clients with the capability to lead them through transformation
  • Creative problem solver with an entrepreneurial spirit
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Hearts & Science

3.4 Glassdoor

Hearts & Science, an Omnicom Media Group agency, transforms data signals into meaningful connections between brands and consumers that drive exponential growth. Purpose-built for the world of personalized digital marketing and powered by the Omni marketing orchestration system, Hearts & Science draws on the vast expertise and resources of the OMG platform to deliver media solutions that enable brands to create and strengthen emotional connections with their consumers across all attention touchpoints, driving loyalty, share of mind and share of wallet. Launched in New York in 2016, Hearts & Science currently has 43 offices around the globe serving the world’s leading brands across a broad spectrum of categories - including automotive, biotech, beauty, CPG, entertainment, fashion, financial services, health & fitness, travel & hospitality, and telecom.

Founded in 2016
New York, NY, US
1.5K employees (426 in marketing)
56% recommend to a friend
78% CEO approval

Traffic Signals

Monthly Visitors
20.4K
Traffic Source Mix
Search
40.3%
Direct
44.5%
Referral
8.2%
Social
5.3%
Paid
1.2%

Headcount Trend

Current headcount: ~1.4K

Marketing Team

Marketing Team Size
399 (28% of company)
Median Career Experience
10 years
Median Tenure
3.7 years
Marketing Roles Posted (Last 30 Days)
26

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