Executive Director, Client Business Lead

New York City, NY (Hybrid)

$150K/yr – $250K/yrSenior Level12+ years expFull time

Posted 5 weeks ago

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Job Summary

Own cross‑channel performance leadership for senior clients, driving strategy, team effectiveness, and P&L with a sharp emphasis on brand equity and ROI.

  • Lead integrated teams and annual plans to align marketing decisions with C‑suite goals
  • Own client relationships, brand elevation, and multi‑channel performance marketing execution
  • Shape team growth, accountability, and financial outcomes while championing Hearts & Science capabilities

Job Description

Responsibilities

  • Manage a successful, integrated team through a high level of strategic insights and analytics to drive marketing and media planning decisions for “C” level clients and marketing counterparts
  • Be a champion for the brand(s) they manage, continually striving to find innovative solutions that elevate the brand(s)’ position in the marketplace
  • Foster client relationships across all brands and/or lines of business that fall under his/her responsibility
  • Provide expertise and leadership in performance marketing, across all channels: traditional, digital, and emerging media
  • Lead and develop annual Account Plans and create clear accountability measures that ensure client and agency financial and business success
  • Represent and promote the interests of Hearts & Science internally and externally
  • Independently manage and grow the client’s P&L
  • Effectively motivate, lead, and train the entire team to maximize shared objectives

Requirements

  • 12+ years marketing and media experience, with a track record in being a category expert and business strategist
  • 10+ years of previous experience managing and leading integrated teams
  • Extensive and diverse marketing and media experience on both the corporate and agency side and in media
  • Background in branding, direct response, and customer experience management in addition to hands-on experience in leading successful, performance-based strategic campaigns that drive cost-per-action results
  • Highly analytical and creative mind in strong communication skills with experience in building and managing a team through a use of excellent communication and interpersonal skills
  • Knowledge and understanding of client business/current issues and marketplace trends/emerging trends
  • Knowledge of Hearts & Science's capabilities, including research and tools, analytics, and OMG business units
  • Possess a desire for excellence and a passion to succeed in a fast moving and ever evolving environment where everyone is expected to be hands-on

Nice to have

  • A dynamic personality who can manage with a culture of “constructive conflict”

Benefits

  • health insurance
  • vision insurance
  • dental insurance
  • 401(k)
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • vacation days
  • sick days
  • personal days
  • paid parental leave
Hearts & Science logo

Hearts & Science

3.4 Glassdoor

Hearts & Science, an Omnicom Media Group agency, transforms data signals into meaningful connections between brands and consumers that drive exponential growth. Purpose-built for the world of personalized digital marketing and powered by the Omni marketing orchestration system, Hearts & Science draws on the vast expertise and resources of the OMG platform to deliver media solutions that enable brands to create and strengthen emotional connections with their consumers across all attention touchpoints, driving loyalty, share of mind and share of wallet. Launched in New York in 2016, Hearts & Science currently has 43 offices around the globe serving the world’s leading brands across a broad spectrum of categories - including automotive, biotech, beauty, CPG, entertainment, fashion, financial services, health & fitness, travel & hospitality, and telecom.

Founded in 2016
New York, NY, US
1.5K employees (426 in marketing)
56% recommend to a friend
78% CEO approval

Traffic Signals

Monthly Visitors
20.4K
Traffic Source Mix
Search
40.3%
Direct
44.5%
Referral
8.2%
Social
5.3%
Paid
1.2%

Headcount Trend

Current headcount: ~1.4K

Marketing Team

Marketing Team Size
399 (28% of company)
Median Career Experience
10 years
Median Tenure
3.7 years
Marketing Roles Posted (Last 30 Days)
25

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