Responsibilities

• Plan, set up, and execute engaging in-person events to promote products and services effectively.
• Manage social media channels by sharing event updates, live coverage, and post-event content to maximize reach and engagement.
• Collect data during events to analyze customer preferences, feedback, and overall effectiveness of promotional activities.
• Demonstrate products through interactive demos to educate customers and encourage product adoption.
• Build strong customer relationships by providing exceptional in-person service, answering questions, and handling objections confidently.
• Promote brand awareness by representing the company professionally at various venues and ensuring consistent branding across all touchpoints.
• Collaborate with marketing teams to develop event strategies that align with overall branding goals and target audiences.
• Assists with execution of various Lifestyle events including setup and clean up as assigned or directed by Event Leads/Supervisor/Managers.
• Responds to resident, visitor, and vendor requests and concerns with prompt friendly professional service.
• Responsible for additional setup needs (i.e. ticket area, bar, ice, etc)

Requirements

• Prior experience in food service or retail environments is highly preferred for understanding customer needs and delivering excellent service.
• Strong communication skills with the ability to speak clearly, confidently, and persuasively; bilingual abilities are a plus.
• Proven experience in social media management or digital content sharing related to events or promotions.
• Knowledge of retail store product details and technical proficiency with digital tools for data collection and reporting.
• Ability to handle sales objections professionally while maintaining positive customer interactions.
• Skilled in public speaking and presenting product demos confidently before diverse audiences.
• Experience in event marketing or promoting products through direct customer engagement is advantageous.