Responsibilities

• Role #1: Generate Qualified Leads & Appointments Proactively engage event attendees using the Omni Selling Process Identify qualified homeowners and renovation prospects Generate qualified leads and self-set in-home consultation appointments Maximize lead opportunities throughout each event Build rapport and create positive first impressions with potential customers Accurately qualify prospects before submission
• Role #2: Represent the Omni Brand Professionally Represent Omni Remodeling professionally at all events Follow company appearance, conduct, and presentation standards Communicate company value propositions accurately Sell the appointment rather than providing pricing or project estimates Build customer confidence through professionalism and product knowledge Protect and enhance the company's reputation at every event
• Role #3: Maintain Event Display Excellence Assist with event setup and breakdown as assigned Maintain booth cleanliness and organization throughout events Ensure marketing materials remain stocked and available Keep displays visually appealing and customer ready Protect event assets from damage or misuse Follow event display standards and presentation requirements
• Role #4: Execute Event Administration & Reporting Complete and submit lead cards accurately and completely Ensure all customer information is properly documented Submit required event reports on time Maintain accurate timekeeping and attendance records Report schedule conflicts or attendance issues promptly Follow all event reporting and documentation procedures
• Role #5: Achieve Performance Standards & Continuous Improvement Meet or exceed appointment and lead generation goals Participate in coaching, roleplay, and development activities Apply feedback and training to improve performance Support team goals and event success Follow company systems, processes, and SOPs Demonstrate continuous improvement and personal accountability
• This role is pivotal to growing Omni Remodeling through events and retail outreach. You’ll be the face of our company in the community—driving appointment volume and strengthening our brand in key markets.

Requirements

• Comfortable engaging with the public and starting conversations in busy environments
• Strong communication skills and a positive, approachable demeanor
• Ability to stand for extended periods and lift up to 30 lbs as needed for displays
• Reliable transportation and ability to travel through MD/VA/DC
• Must be able to obtain and maintain authorization to work at all assigned event locations, retail partner locations, and other approved venues
• Ability to pass a background check and drug screen
• Comfort working evenings, weekends, and flexible schedules

Preferred

• Customer service, event, retail, or sales experience
• Lead generation, promotional, or brand ambassador experience

Benefits

• competitive pay, performance-based bonus opportunities, benefits for eligible employees, paid time off, paid holidays, a 401(k) with company match, ongoing training and development, employee discounts, and opportunities for advancement.