Event Brand Ambassador - Entry Level at GEM | Richmond, VA

GEM

Event Brand Ambassador - Entry Level

Richmond, VA (On-site)

Salary Not AvailableIntern/New GradFull time

Posted 4 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Brand ambassador role at events and promotions with responsibilities including engaging attendees, product demos, registrations, and feedback collection. Requirements emphasize strong communication, public interaction comfort, and flexible hours. Preferred qualifications include prior customer service or promotions experience.

Job Description

Responsibilities

Serve as the face of client brands at live events, retail promotions, pop-up activations, and community marketing initiatives.
Engage with event attendees, answer questions, and deliver interactive brand experiences.
Conduct product demonstrations, distribute promotional materials, and provide samples when applicable.
Assist with event registrations, check-ins, and sign-up processes.
Participate in training to become a knowledgeable and professional brand ambassador.
Track customer interactions, collect feedback, and provide insights to support campaign improvements.
Collaborate with the event team to ensure smooth setup, execution, and breakdown of events.
Maintain a professional, approachable, and positive demeanor while representing client brands.

Requirements

High school diploma or equivalent; college coursework or degree preferred is not required.
Excellent communication and interpersonal skills.
Comfortable interacting with the public and working in fast-paced environments.
Ability to work flexible hours, including evenings, weekends, and local travel for events.

Preferred

Previous experience in customer service, retail, promotions, or events is a plus.
College coursework or degree preferred.

GEM

3.6 Glassdoor

www.the-gem.com was established in 2000 and is a privately owned outsource contact centre based in Belfast. Over the years we have established an enviable track record of delivering innovative services for market leading organisations across a wide range of geographic regions, sectors and channels. gem delivers an exceptional customer service experience through the passion of our people, who come from a broad range of backgrounds and a broad range of cultures. Employing over 600 people across our 3 facilities, gem is dedicated to delivering outstanding results for our clients and our performance has been recognised through the many industry awards we have received for recruitment, training, innovative use of technology and business development. Whether you are a client or a member of our staff, gem delivers on promises, exceeds expectations and focuses on how we can best work together to deliver an exceptional level of customer service.

Founded in 1999

Belfast, Northern Ireland, GBR

1.5K employees (99 in marketing)

www.the-gem.com

70% recommend to a friend

47% CEO approval