Entry Level Brand Ambassador

Anaheim, CA (On-site)

$48K/yr – $58K/yrIntern/New GradFull time

Posted 6 weeks ago

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Job Summary

Own frontline customer-facing marketing and sales work for Frontier/Verizon offerings, guiding shoppers from awareness to enrollment while solving service issues and maintaining up-to-date product knowledge.

  • Brand & customer experience: engage, explain plans, and build rapport to convert interest into enrollments.
  • Solution guidance & enrollment: recommend fits, assist with setup, and ensure smooth activation.
  • Knowledge & support: stay current on offerings and resolve billing/service inquiries with patience.

Job Description

Responsibilities

  • Promote Frontier and Verizon's telecommunications services to increase brand recognition and drive sales
  • Engage directly with customers to promote and explain available services, plans and promotions
  • Help customers choose appropriate telecommunications solutions by recommending solutions that best fit their needs and lifestyle
  • Assist with new customer enrollments and service set up
  • Deliver outstanding brand experiences by remaining professional, transparent and clear while establishing a genuine rapport with the customer
  • Resolve billing, account, and service-related inquiries with patience and professionalism
  • Maintain up-to-date knowledge of Frontier’s latest technology and offerings as well as the new acquisition between Verizon and Frontier that occurred earlier this year

Marketing Team

Marketing Roles Posted (Last 30 Days)
1