Responsibilities
- Foster strong and lasting relationships with residential customers to understand their needs and recommend proper AT&T products and services during the sales consultation
- Oversee customer accounts by ensuring all information is accurate and services are activated smoothly and efficiently through continued follow-ups
- Learn and apply proven sales strategies to manage accounts, generate leads, and contribute directly to team sales goals
- Actively engage with potential customers through in-person outreach to increase account acquisition and expand the customer base
- Monitor and manage leads through each stage of the sales cycle, proactively scheduling follow-ups and responding to customer inquiries in a timely and professional manner
Requirements
- Exceptional interpersonal and communication abilities, adept at quickly establishing rapport between fellow Entry Level Account Managers and AT&T customers
- Time management skills
- Detail-oriented with outstanding organizational skills
- Eagerness to learn, grow, and take on new challenges in a sales-driven environment
- Ability to excel both independently and in collaborative team settings
Preferred
- Prior experience in sales, retail, hospitality, or customer service is beneficial but not mandatory