Responsibilities

• Serve as a primary point of contact for residents, providing excellent customer service
• Will be floating in between properties
• Assist with resident inquiries, requests, and concerns in person, by phone, and via email
• Support leasing activities, including scheduling tours and assisting with applications
• Help maintain positive relationships with residents to foster a strong sense of community
• Assist with move-ins, move-outs, and resident onboarding
• Coordinate and communicate community updates, notices, and events
• Support basic administrative tasks such as filing, data entry, and record keeping
• Assist in tracking maintenance requests and follow up to ensure timely resolution
• Help ensure the property adheres to company policies and community rules

Requirements

• High school diploma or equivalent (college coursework in real estate, hospitality, or business is a plus)
• Strong communication and interpersonal skills
• Customer-service mindset with a friendly, professional demeanor
• Organized and detail-oriented with the ability to multitask
• Comfortable using basic office software and property management systems

Benefits

• 30% housing discount
• Paid time off
• Paid holidays
• Paid sick time
• 401K Matching
• Health Benefits (including dental and vision)