Responsibilities

• Architectural Vision and Strategy: Define and articulate the target state architecture for our marketing technology stack, with a focus on integrating Salesforce Marketing Cloud, Salesforce Service Cloud, and Data360 along with external service providers to create seamless customer journeys, personalized marketing campaigns, and efficient customer service processes.
• Develop and maintain a comprehensive roadmap that outlines the transition from the current state to the target state, including transitional architectures and key milestones.
• Collaborate with key business stakeholders to understand their needs and translate them into technical requirements and architectural designs.
• Create and maintain comprehensive architectural documentation, including solution designs, data models, and integration maps. Enforce architectural governance and standards.
• Current State Analysis and Documentation: Conduct a thorough assessment of the current state marketing technology landscape, including all existing systems, vendor solutions, and data flows.
• Create detailed documentation of the current state architecture to provide a clear understanding of the existing environment.
• Data Strategy and Management: Define and drive a consolidated set of data requirements to support all marketing processes and ensure data quality and consistency enabling end-to-end business processes.
• Develop a strong foundation for data management, including data modeling, data integration, and data governance.
• Collaboration and Leadership: Work closely with business leaders, product managers, and engineering teams to ensure alignment on architectural decisions and project priorities.
• Provide technical leadership and guidance to the development teams throughout the implementation lifecycle.

Requirements

• Proven experience in a Solution Architecture or similar role, with of marketing technology.
• In-depth knowledge of Salesforce Marketing Cloud, Salesforce Service Cloud, and data management platforms such as Data360.
• Strong understanding of enterprise and systems architecture principles and best practices.
• Demonstrated ability to understand and work with data at a detailed level as it is leveraged across end-to-end processes.
• Excellent analytical, problem-solving, and communication skills, with the ability to effectively engage with both technical and non-technical stakeholders.
• Experience in developing and executing a technology roadmap.

Preferred

• Salesforce Certified Technical Architect (CTA) or other relevant Salesforce certifications.
• Experience with other Salesforce products such as Sales Cloud, Commerce Cloud, Experience Cloud, and MuleSoft.
• Familiarity with Agile and DevOps methodologies.
• Experience in a large-scale enterprise environment.

Benefits

• comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health
• a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees)
• student loan repayment program and paid-family leave available to support our employees and their families