eCommerce – Trial Modernization Manager

Novi, MI (On-site)

$117K/yr – $209K/yrSenior Level7+ years expFull time

Posted 4 months ago

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Job Summary

This job posting outlines responsibilities to modernize trial experiences, partner across Product, Design, Engineering, Analytics, and Sales, and measure monetization impact. It emphasizes running experiments, translating results into durable product and commerce capabilities, and coordinating with cross‑functional teams to align trials with ecommerce priorities. The role focuses on activation, onboarding, engagement, and conversion within self‑serve journeys.

Job Description

Responsibilities

  • Modernize trial experiences for next‑generation offerings by evolving access models, usage limits, feature gating, and upgrade triggers
  • Partner with Product and Engineering to transform legacy trials into scalable, eCommerce‑ready, and experimentation‑friendly experiences
  • Help deliver modern trial frameworks that balance strong customer activation with accelerated monetization
  • Contribute to how trials connect to broader self‑serve journeys, including pricing, packaging, and upgrade paths
  • Own execution for defined stages of the trial funnel, including activation, engagement, and conversion
  • Measure and monitor key metrics such as activation rate, trial engagement, trial‑to‑paid conversion, and early revenue signals
  • Design, run, and analyze experiments across onboarding, in‑product prompts, paywalls, pricing pages, and upgrade flows
  • Translate successful experiments into durable product and commerce capabilities with Product and Engineering partners
  • Use data and insights to identify friction points, monetization opportunities, and incremental revenue impact
  • Share clear insights, learnings, and recommendations with stakeholders and leaders
  • Work as One Autodesk with Product, Design, and Engineering to deliver trial and monetization improvements aligned to eCommerce priorities
  • Partner with Analytics and Finance to ensure trusted measurement of trial performance and revenue impact
  • Coordinate with Sales, Customer Success, and Support to align modernized trials with downstream customer journeys
  • Collaborate with Lifecycle Marketing on in‑app and email moments that drive trial engagement and upgrades
  • Support clear definitions for when trials trigger sales or customer success engagement, aligned with PQL and sales‑assist frameworks

Requirements

  • Bachelor’s degree in Business, Analytics, Economics, Engineering, or equivalent practical experience
  • 7+ years of experience in eCommerce, growth, monetization, product operations, or lifecycle roles within SaaS or subscription businesses
  • Hands‑on experience supporting trial, conversion, or free‑to‑paid initiatives in self‑serve or product‑led environments
  • Strong analytical skills with experience using product or marketing analytics tools; comfort leveraging AI‑driven insights

Preferred

  • Experience with experimentation and analytics platforms
  • Working knowledge of A/B testing, cohort analysis, and performance dashboards
  • Familiarity with lifecycle programs and billing or upgrade flows
  • Understanding of product‑led growth, self‑serve eCommerce, and trial‑to‑paid mechanics
  • Experience modernizing trials or monetization flows for new or evolving products
  • Ability to translate user behavior and data into clear hypotheses and test plans
  • Strong collaboration and communication skills in cross‑functional environments

Benefits

  • From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
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Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, and media and entertainment. We empower innovators everywhere to solve challenges, big and small. From greener buildings to smarter products and more mesmerizing blockbusters, Autodesk software helps our customers design and make a better world for all.Over 100 million people use Autodesk software, like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more, to unlock their creativity and solve important design, business, and environmental challenges. Our software runs on both personal computers and mobile devices. It taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate, and fabricate their ideas in 3D.We provide exceptional compensation and benefit packages, and we’d love for you to join us. We’re proud to be an equal opportunity employer, and we consider all qualified applicants without regard to race, gender, disability, veteran status, or other protected category. To see our culture in action, check out #AutodeskLife.We are headquartered in the San Francisco Bay Area and have over 10,000 employees worldwide.

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