Responsibilities

• Shopify performance, merchandising, landing pages, apps, integrations and website QA
• CRO testing roadmap designed to increase conversion rate and AOV
• Email and SMS strategy & automation across campaigns, automations and lifecycle flows
• Retention: subscription growth, loyalty, and churn reduction
• Customer cohort analysis and lifecycle reporting
• Customer support, reviews, surveys and feedback program
• Lead AI-powered tools and workflows across all CRM functions

Requirements

• 3+ years of relevant experience with a DTC brand
• Strong Shopify, CRO, email/SMS and subscription experience
• A track record of improving conversion, retention, AOV and LTV
• The ability to work cross-functionally across creative, analytics and development
• A passion for health, wellness and consumer brands

Benefits

• Medical, dental & vision
• Hybrid remote in LA (3 days in office)
• Large campus with cafeteria & parking
• Plenty of VitaHustle products to keep you fueled