Early Engagement Loyalty & Retention Lead

New York City, NY (Hybrid)

$55/hr – $65/hrMid LevelContract

Posted 2 weeks ago

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Job Summary

Own a credit marketing program focused on early lifecycle engagement and cross-functional execution across email, web, and mobile to drive engagement and portfolio growth.

  • Lifecycle strategy and calendar ownership for integrated campaigns with internal teams and external agencies.
  • Performance-driven optimization using campaign data to lift engagement and efficiency.

Job Description

Responsibilities

  • Assist in developing short- and long-term strategic credit marketing plans, with a particular focus on early lifecycle engagement during the first 24 months.
  • Outline program strategy and provide leadership to cross-functional teams and external agencies implementing integrated marketing plans.
  • Apply a strong digital marketing focus across email, web, and mobile channels to drive customer engagement and program success.
  • Maintain oversight of marketing campaigns, timelines, and key deliverables across credit marketing initiatives.
  • Facilitate and lead strategic and tactical marketing discussions with internal and external partners.
  • Create presentations and supporting documentation for external partner meetings and internal business reviews.
  • Develop and maintain the portfolio marketing calendar.
  • Create and manage marketing budgets, including monthly forecasting and budget reconciliation.
  • Ensure legal, compliance, regulatory, and internal process requirements are properly vetted and secured before program implementation.
  • Collaborate with internal teams to monitor and analyze campaign performance, identify efficiencies, and optimize strategies.

Marketing Team

Marketing Roles Posted (Last 30 Days)
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