E-Commerce & CRM Specialist

New York City, NY (On-site)

$34/hr – $38/hrMid Level3+ years expFull time

Posted 3 weeks ago

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Job Summary

Own the site and campaign operations for a U.S. e‑commerce presence with global-to-NA campaign localization and CRM integration.

  • Growth/Content Engine: Own site updates, product merchandising, launches, and consistency of brand positioning.
  • Campaign & CRM Ops: Lead calendar, QA, segmentation, personalization, and CRM engagement with global teams.

Job Description

Responsibilities

  • Maintain and update the U.S. e-commerce site (content, product setup, pricing, launches)
  • Execute global campaigns and adapt for the North America market
  • Perform regular site QA checks to ensure accuracy and functionality
  • Coordinate with Operations to ensure product availability and inventory accuracy
  • Execute CRM campaigns (email, lifecycle, client engagement) in partnership with global CRM and marketing teams
  • Manage campaign calendars and ensure timely deployment
  • Support segmentation, targeting, and personalization efforts
  • Partner with Retail to support clienteling tools and usage
  • Manage product assortments and merchandising updates on site
  • Coordinate content updates (copy, imagery, launches)

Marketing Team

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