Donor Communications Manager at Kids in Need of Defense (KIND) | USA

Kids in Need of Defense (KIND)

Donor Communications Manager

USA (Remote)

$81K/yr - $101K/yr (Est.)ManagerFull time

Posted 4 months ago

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Job Summary

Drive donor communications with BRAND-aligned writing for KIND, supporting fundraising across annual funds to major gifts while staying credible and climate-aware.

Serve as the primary writer for donor-facing materials across donor tiers.
Must-have: Minimum five years of professional writing with at least two in fundraising.
Standout: Cross-department collaboration with Communications and proactive, strategic messaging.

Job Description

Responsibilities

Donor Content Creation and Writing
Serves as a primary writer for a broad range of donor-facing materials, including solicitation letters, stewardship reports, impact updates, proposals, acknowledgment letters, newsletter content, and other cultivation and engagement communications
Writes for a spectrum of donor audiences, adapting tone, complexity, and narrative approach for annual fund supporters, mid-level donors, major gift prospects, and planned giving audiences
Partners with Communications to identify compelling stories to share with donors that humanize KIND’s work, highlight impact, and speak to the organization’s programmatic priorities without compromising the dignity or safety of individuals served
Drafts correspondence and briefing materials on behalf of senior Development staff and organizational leadership for use in donor meetings, events, and high-priority communications
Produces timely and responsive content that reflects an accurate understanding of KIND’s current programs, policy landscape, and the evolving context in which the organization operates
Brand Alignment and Cross-Departmental Collaboration
Partners closely with the Communications department to ensure all Development content is consistent with KIND’s brand voice, messaging framework, and style guidelines
Maintains an ongoing, proactive working relationship with Communications colleagues to stay current on organizational messaging priorities, active campaigns, and any shifts in language or framing required by the current environment
Participates in cross-departmental content planning to align fundraising narratives with broader organizational communications strategies
Supports the Development team in auditing and refreshing donor content to ensure materials remain current, accurate, and reflective of evolving organizational priorities
Strategic and Climate-Aware Messaging
Monitors the political, legal, and media landscape relevant to immigration, child protection, and humanitarian issues to help inform how KIND’s fundraising communications are framed
Adapts messaging strategies as needed in response to shifting public discourse, policy developments, or organizational priorities, ensuring donor communications remain credible, sensitive, and strategically sound
Supports the Development team in crafting rapid-response donor communications when significant news or policy developments affect KIND’s mission or donor community
Project and Content Management
Manages multiple writing projects simultaneously, meeting deadlines while maintaining consistently high standards for quality, accuracy, and editorial polish
Develops and maintains a content calendar for donor communications in coordination with the Vice President of Development and other members of the Development team
Proofreads, edits, and provides substantive feedback on content drafted by Development colleagues, ensuring consistency in voice, tone, and adherence to KIND’s style guidelines
Maintains organized archives of donor materials, boilerplate language, approved program descriptions, and key messaging documents to support team-wide content efficiency

Requirements

Undergraduate degree in communications, journalism, English, nonprofit management, or a related field; equivalent professional experience will be considered
Minimum five (5) years of professional writing experience, with at least two (2) years in a fundraising, development, or advocacy communications context
Exceptional writing skills across a range of formats and audiences; demonstrated ability to write with clarity, emotion, and precision in both long-form and short-form contexts
Demonstrated experience tailoring written communications for distinct donor audiences, including annual fund, mid-level, and major gift donors
Strong understanding of, or keen interest in, U.S. immigration policy, child protection, and the humanitarian issues central to KIND’s mission
Ability to translate complex programmatic and policy content into compelling, accessible donor language
A vigilant awareness of the current political and social climate for KIND’s work and a demonstrated ability to adjust messaging with sensitivity and strategic care
Experience collaborating with communications or marketing teams to ensure brand consistency and message alignment
Familiarity with KIND’s style and brand guidelines, or demonstrated experience working within established organizational style frameworks
Strong organizational and project management skills; ability to manage competing priorities and meet deadlines in a fast-paced, remote environment
Proficiency with Microsoft Office Suite; experience with CRM platforms (Salesforce preferred) and familiarity with digital email platforms a plus
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities
Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate
Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment
Committed to practicing and supporting wellbeing and a work-home life balance.
Experience working and communicating in a remote environment preferred but not required

Preferred

Experience working and communicating in a remote environment preferred but not required

Benefits

Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision
Pre-tax flexible spending account (FSA) for both medical and dependent care
Pre-tax transit and parking spending account
Employer-paid life insurance and accidental death and dismemberment insurance
Employer-paid short and long-term disability insurance
For a complete list of benefits, please click here.
Our Focus on Wellness
KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.

Kids in Need of Defense (KIND)

4.1 Glassdoor

Kids in Need of Defense (KIND) is the preeminent international nongovernmental organization devoted to the protection of unaccompanied and separated children. KIND envisions a world in which every unaccompanied child on the move has access to legal representation and has their rights and well-being protected as they migrate alone in search of safety. In 2008, KIND was founded by the Microsoft Corporation and Co-Founder and Patron Angelina Jolie to address the gap in legal services for unaccompanied children. KIND now has offices and staff across the United States, Mexico, and Europe. Our team, and KIND’s extensive network of private sector pro bono and NGO partners provide unaccompanied children with innovative holistic care that includes legal representation and assistance and psychosocial support. For more information or to get involved, please visit our website at: http://www.supportkind.org

Founded in 2008

Washington, District of Columbia, USA

461 employees (13 in marketing)

www.supportkind.org

73% recommend to a friend

70% CEO approval