Responsibilities

• The Donor Communications Manager supports the implementation of digital communications strategies that strengthen the AltaMed Foundation brand identity, improve workflow efficiency, and align messaging across platforms.
• This role is responsible for managing the day-to-day development and delivery of donor-focused content, ensuring consistency, quality, and timeliness.
• The Manager supervises and supports the professional development of the Donor Relations Writer, who creates content for multiple donor-facing channels.
• This role coordinates and executes multi-platform communications, including website, email marketing, and social media, in collaboration with internal stakeholders to support departmental priorities.
• Responsibilities include managing Foundation email calendars, audience segmentation, and campaign deployment to effectively engage donors and advance fundraising efforts.
• This role also maintains website content and monitors digital traffic to enhance visibility and user engagement.
• This role tracks and analyzes performance across channels —using tools such as Google Analytics and platform-specific metrics — to inform ongoing improvements and optimize content effectiveness.
• The Manager also collaborates across departments — with a particular focus on the AltaMed Art Collection, one of the most comprehensive collections of Chicano and Mexican art in the country and uniquely integrated into a health care setting — as well as Government Relations and Public Affairs, to ensure messaging is aligned, culturally responsive, and strategically directed to donors and prospective supporters.
• Through this work, the Manager helps elevate how art advances healing, community connection, and AltaMed’s broader mission.
• This role requires strong project management skills, attention to detail, and the ability to translate strategic direction into clear, compelling digital content through effective cross-functional collaboration.

Requirements

• Bachelor’s degree in communications, marketing, public relations, nonprofit management, or a related field.
• Master’s degree a plus.
• Minimum of 5 years of experience in digital communications, content management, or donor/constituent relations, including hands-on experience with email marketing platforms (e.g., Salesforce Marketing Cloud, Mailchimp, or similar), website CMS tools, and social media management.
• Experience supervising or mentoring staff, with strong project management skills and the ability to manage competing deadlines while maintaining quality, consistency, and attention to detail across donor-facing content.

Preferred

• Master’s degree

Benefits

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• P aid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance