Distinguished Engineer - Martech and Messaging Platforms

Richmond, VA (On-site)

$245K/yr – $335K/yrSenior Level7+ years expFull time

Posted 4 months ago

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Job Summary

Lead end-to-end architecture for AI-enabled content across Capital One as a Distinguished Engineer.

  • Own end-to-end architecture for content generation, storage and retrieval across sites, emails, and messages.
  • Must-have: 3+ years hands-on with LLM systems, including RAG/embeddings, prompt tooling, and model governance.
  • Standout: Drive CMS/DAM evolution with vendor-agnostic integration across Discover stack.

Job Description

Responsibilities

  • Architect at Scale: Own the end-to-end architecture for content generation, storage and retrieval across all our properties (site, emails, messages etc) enabled by AI.
  • Drive the CMS/DAM Evolution: Lead the technical strategy for the next generation of CMS (CaaS 2.0) and Enterprise DAM. Drive the initiative to deprecate legacy systems like WCM/Bloomreach, architect vendor-agnostic solutions, and support seamless integration with the Discover stack while avoiding expensive, multi-year migrations.
  • Build Automations: Implement automations across various workflows in content storage and generation to avoid expensive migrations and establish engineering standards.
  • Vendor strategy: Help drive decision making around vendor strategy for build vs. buy.
  • Cross-Functional Leadership & Mentorship: Act as the technical leader for engineering teams (CMS, DAM, Content Authoring), in the content domain. Help Senior/Lead ICs and other developers grow by providing them with ample scope and guiding them through complex technical challenges.

Requirements

  • Bachelor's Degree.
  • At least 7 years of experience in General software engineering and solution architecture.
  • At least 5 years proven track record of shipping large-scale platforms in the cloud.
  • At least 3 years of hands-on experience with LLM systems, including RAG/embeddings, prompt/plan tooling, and model governance.

Preferred

  • Bachelor's or Master’s Degree in Computer Science or a related field.
  • 7+ years of experience in coding with commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift.
  • 5+ years of experience in modern cloud technologies (e.g., AWS, Azure, GCP), microservices architecture, real-time data streaming (e.g., Kafka), and applied machine learning.
  • 2+ year experience in regulated domains to partner closely with Risk, Legal, and Compliance to ensure deterministic controls for regulated workflows.
  • 2+ years of demonstrated ability to drive widespread adoption and standardization of platforms in the enterprise, leading to increased efficiency, reduced operational cost, and mitigation of vendor lock-in.

Benefits

  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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Capital One

3.8 Glassdoor

At Capital One, we're making things better for our customers and associates through innovation and collaboration. We were founded on the belief that everyone deserves financial freedom—and are dedicated to a world where all have equal opportunity to prosper. Banking is in our DNA, but we are so much more than a bank. We always think about what’s next—and how we can bring our customers the tools needed to improve their financial lives. Your ideas, experiences and skills will help make banking better. You’ll be part of a supportive culture while earning amazing benefits. That’s life at Capital One. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. View our Social Media Community Guidelines https://www.capitalone.com/digital/social-media/

Founded in 1994
McLean, Va, US
62K employees (2,158 in marketing)
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80% CEO approval

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